Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Attach Doc to ShipStation Order

    I use ShipStation to connect my 3PL to Shopify for order fulfillment. I drop ship orders for several marketplaces (Faire, RangeMe, Maisonette) that I sell through which require that I attach custom invoices. I'm looking for a simple "attach PDF" functionality that could live, for example, in the order notes section. It would look a lot like the link at the bottom of this word box that says "attach a file". It would allow me to associate packing slips with orders for my 3PL. The workaround for this is so brutal that I may have to leave shipstation.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow for Bulk Pick List

    It would be so much easier if that when printing a pick list you are able to see the total quantity of items that need to be picked, not just the number per order

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. dot labels

    FedEx Requires DOT labels on some goods they deliver. We need to print those labels to go on the box additional to the address info. I recommend for specific products the ability to print that label with them. (example: lithium batteries)

    https://www.fedex.com/content/dam/fedex/us-united-states/services/HazMat-FXG-shipping-guide.pdf

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to select Label size (8.5x11 or 4x6) based on store

    We have different locations ship out items. Some use 8.5x11, others zebra 4x6. Would be great to associate the label size by store rather than by the entire account

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. Override document option to print shipping label only, on the fly

    Please add a new button under label options to just allow the shipping label to be printed by itself. I currently have packing slips and labels to print together by default, so when I print the shipping label, it prints both the label and packing slip.

    There a few instances where I already have the packing slip, so having another button to force the software to print the shipping label only despite default setting, would be helpful.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  6. Saturday delivery

    As of right now we are not able to print labels a day early for Saturday delivery, I was hoping maybe something can be done to allow you to select the delivery date with Saturday delivery.

    10 votes
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    4 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  7. A need for printing alias sku's on shipping labels instead of sku's attached to marketplace orders.

    It would be extremely helpful if we could print the alias sku's created in Shipstation on shipping labels, packing slips and pick lists instead of printing the sku's from specific marketplace orders. Currently, only the order specific marketplace sku can be printed on the shipping label.

    As our business has grown and evolved, we understand our own needs better. We now have the need to change our internal sku format. We don't want to change these products, just the sku. However, changing these sku's at the marketplace level, especially Amazon is extremely difficult and can be detrimental to product rank.…

    6 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. Printing Order Labels

    I am requesting to add Service and/or Weight to the drop-down option "Order Labels By" in the Label Printing Setup. Our shippers currently filter their purchase orders (50+ individual orders) in ShipStation by the "Service" column to sort Priority/Express orders versus 1st class, but when we actually print the labels for that purchase order they do not print in the order that is displayed. There is not an option to print by Service or Weight which would print them together instead of having to separate them individually from the entire batch. I am aware that we can create different batches…

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ship Date Tomorrow Button

    Our USPS driver comes are different time every day. We set the ship date tomorrow option to change to tomorrow at 12pm. It would be awesome if there was a button to click or an easy way to change the ship date to the next day. So if she comes at 10am one day we can then click the button or easily change the time so all the packages are then marked to ship the next day. Or opposite if she comes at 4pm all the packages that we packed from 12-4 would be marked to ship as today instead…

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. Set the Ship Date to the next "Business" day after cut-off time, instead of "calendar" day

    Set the Ship Date to the next "Business" day (instead of "Calendar" Day) if the time is after XXXX
    (See attachment)

    It will give all Friday USPS orders the correct ship date to be Monday, instead of Saturday, when USPS is closed.

    8 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  11. Color logo for Branding, B&W logo for label printing

    I like the customization of the branding page and emails. Unfortunately if I make that look good with a color logo, it prints very light on my labels via the Zebra thermal printer. I think it would be helpful to have a color and B&W logo option so that the label can use the B&W and the branding can still be in color.

    2 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  12. Shipping Labels Builder interface (x, y-axis) on any Label Format

    Be able, via a Shipping Label Builder interface, to place carrier's shipping assets (positioned on x, y-axis) like barcodes, addresses, references, etc. All possible assets for each carrier on any given label format (4x6", 4x8", 8.5x11", etc..).

    Possible to scale & rotate assets. Also, to add simple shapes like circles, squares, and text also. This would probably answer many of the label format requests like the one I need (COD with Canpar, Label with Yellow background, on an 8.5x11" paper pre-printed by Canpar).

    2 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow new print template for CN22

    In the UK we are meant to use a standard sticker for low value exports that contains informations for the receiving countries customs team to quickly identify the contents of the package.

    https://personal.help.royalmail.com/app/answers/detail/a_id/106/~/help-with-customs-and-sending-items-abroad

    In ShipStation we only have the cusoms invoice which is barely readable when printed to a 6x4 label.
    All it would take to satisfy UK needs would be to add a new customs invoice template in the form of a CN22.

    And more advise as of today, 12JUN20.
    https://help.parcel.royalmail.com/hc/en-gb/articles/360015472614-Adding-customs-information-to-your-products

    7 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  14. Change Default Print Settings by Location

    Should be able to set print settings by location. Not all warehouse have access or need for the same print setup, creates a lot of difficulties in workflow and supporting efficiency to not allow that flexibility.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  15. add sequence number at packaging slip , label and picklist for uniquely identify

    add sequence number at packaging slip , label and picklist for uniquely identify

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  16. Shipping Label File Format

    Shipstation only prints shipping labels in PDF format. Amazon currently does not accept return shipping labels in the PDF format. My current workaround is to take a screenshot of the shipping label. It would be cleaner to be able to download shipping labels in other file formats, such as PNG and JPEG.

    5 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  17. Packing slip print for selected users.

    Packing slip print for selected users.

    We have 10 active users, but we don't need the packing slip printed for each one of them, it's just a waste of paper.

    We would like to have the option to select a user who gets the packing slip printed and a user that don't.

    Thank you

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  18. Allow [Total Quantity] to be used on printing labels.

    Even though [Total Quantity] works on packing slips, it does not work if used to print on the label.

    Our pickers rely on the label to determine the quantity to include in each order, since we do not use packing slips.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  19. Please allow creating picklist for "all orders", instead of 500 at a time.

    Please allow creating pick list for "all orders", instead of 500 at a time. It is very troublesome to generate 3 different pick list when having 1500 orders. Thank you.

    1 vote
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  20. ShipStation Connect - Linux Support

    Would like to see ShipStation Connect supported on Linux. This would allow the app to run on a low cost device such as a raspberry pi and make it much easier to keep service up.

    16 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

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