Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Assign different label formats for individual users

    Currently you can only select one print template for all user accounts. In our case, we have hundreds of users using various hardware. Some of our teams have thermal label printers, whilst others use standard A4 laser printers. It would be a huge help if these teams could control the format of the labels they're generating to best suit their hardware set up.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. Picklist modification to include #Required per Order

    At the moment the pick list prints out the # Required items and the associated Order #. It does not show us how many # Required items belong to each associated Order.

    This creates a major workflow issue. In fact we have to leave ShipStation, return to Shopify and use an external Shopify App to resolve the issue - which only partially helps as all our orders are sorted and tagged in ShipStation. So we are facing a barrier which is causing us to consider migrating away from ShipStation and trying to find a solution that better fits the workflow…

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. Adding Amazon`s customer extention phone number on Fedex labels

    Amazon orders come through their system with their own phone number with an ext number for every customer.
    Fedex shipping label is showing only the base number without the ext number, and Fedex`s delivery people cannot contact the customer when needed.
    It would be great to include the full number the shipping labels.
    Thank you.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fix issues with Puerto Rico (USA)

    While selecting multiple orders to print from multiple channels, if one of the orders is from Puerto Rico USA, and pressing print labels it will get stuck on the loading wheel. Found out that Puerto Rico needs customs declaration and after inserting this multiple print batch orders works fine... need a way to notify the user to insert customs declaration values after pressing print

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. Support for the use of Shopify third-party order metadata in the customization of packing slips

    Please add support for the use of Shopify third-party order metadata in the customization of pick lists and packing slips. We use Freshly to manage product batch and expiry information that is inserted into every order as metadata depending on the products added to the order. We would like to put this batch information on the packing slips that we produce within Shipstation.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  6. Logo y color and black and white

    when the uploaded logo of a store is in color, the quality in thermal printers make it look almost invisible. There should be two logo options to upload, one in black and white for the labels and packing slips and another for a color logo for branded communications

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  7. New Lowe's requirements that Shipstation doesn't offer makes SS a non-starter for lowe's vendors

    Lowe's requires a new second label to be attached to their boxes that are shipped direct to store instead of direct to customer.
    These look like shipping labels but contain UPC level data.
    It is a requirement to sell on Lowe's now. SS not being able to generate this document as "other forms' like a customs document using pre existing order and product data SS already has, makes SS a non option for new Lowe's vendors.
    These GS128 labels are for the lowe's store to scan when the boxes are received to match up to customer pick ups. I don't…

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. Batch Summary in V3

    Currently batch summaries are only available in the legacy view - we do a lot of split shipments between two fulfillment facilities which requires V3 to notify customers correctly in our Shopify platform.

    Please add Batch Summary printing to V3!

    5 votes
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    2 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. Buyer Notes/Orders Notes in Pick List

    Most important feature missing in Pick List; developer please consider to allow small customization in Pick List at user level. Buyer/Order Notes is very important at the time of preparing orders from Pick List....

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  11. 9 x4 fedex label support

    bring back support for the fedex label 9x4

    1 vote
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  12. Support for USPS Intelligent Barcode Printing

    Stamps.com supports printing USPS Intelligent Barcodes on flats which would provide some trackability to a flats which currently don't have any tracking. Please add this Stamps.com capability to Shipstation so we can save money and provide our customers tracking data.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  13. Print four labels to a A4 page

    It would be great to print four 6x4 labels to one A4 sheet for those of us using a normal printer please

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow printing of just stamps for USPS Stamped Letter so that we can use our own envelopes with pre-printed return address

    Allow printing of just stamps for USPS Stamped Letter so that we can use our own envelopes with pre-printed return address

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  15. recreating labels in bulk

    We have a monthly subscription where we used to be able to go into shipped orders, organize by tag, and create NEW labels to ship the same order. The feature is now gone since the new update. I now have to either have the orders sit in my queue for a year if i split the order (if they purchased a year subscription) or go and individually find their orders in shipments in the thousands of orders we have to "void labels in bulk, have then go back to awaiting shipment, then in awaiting shipment create new labels in bulk"…

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  16. Print Custom Fields on Order Summary Report

    Simply that, print the custom fields for each order, on the Order Summary Report. We make a lot of custom items, of which we put the details in the custom fields. The Order Summary Report is useless, to us, without this info

    1 vote
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  17. print packing list for chosen store

    I would like to select which stores we would like to have the packing list printed

    1 vote
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  18. combine order summary

    Please make it so Order Summaries with combined orders print all together. When you combine an order, then print an order summary for a group of orders, the summary will show those orders separately and all over the place still. If they were combined there would be less order 'picking' errors.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  19. Sort Shipping carriers in the label section

    It would be helpful to be able to sort the Shipping Service carriers in the drop down menu for creating the label. The ones we typically use are at the very bottom. It would be more efficient to have them moved to the top.

    1 vote
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  20. Why doesn't the picklist print options have the choice to print the name of the batch?

    The picklist prints with no identifier on it!! If I assign a pick list, and then the shipper collects the items and goes to create labels/packing lists, they don't know which batch they have!

    1 vote
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