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  1. Define Label Messages on a Per-Store Basis

    We drop-ship for multiple national companies such as Amazon, Walmart, and The Home Depot, and all of these sellers have different requirements for the data included in the shipping label reference fields. Currently the ShipStation settings for these fields are global; if we could set them on a store-by-store basis it would be extremely helpful.

    3 votes
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  2. customs form

    Have the option to input all values for customs forms.

    After printing the labels, I manually write (with a pen) the importer's contact, exporter's reference, and exporter's contact. There are other fields one could input too.

    3 votes
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  3. address field split to fit shipping label

    Packing Slip - Print Shipping Label
    We currently used combined packing slip with a peelable shipping label.
    The address field in not able to be broken down to fit inside this shipping lable which is causing issues on long addresses.
    It would be great if we could split by:
    Address line 1
    Address line 2
    Town
    County
    Postcode
    Country

    1 vote
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  4. Higher than SKU#3 for custom label messages

    Currently, custom label messages only support SKU #1-#3, even though the label messages can support up to 26 characters per line. I use this to eliminate packing slips and the wasted paper associated with them, so for orders with more than 3 SKUs, it would be useful to support more SKU #s. The functionality is there (you can already put multiple SKUs per line, but it only recognizes 1-3)...it's just a matter activating the variables so that the system recognizes them....

    3 votes
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  5. The custom paper work for international UPS orders is not generating a signature on the customs paper work.

    The custom paper work for international UPS orders is not generating a signature on the customs paper work.

    1 vote
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  6. Show Stoper ! USPS label custom message fields should allow more than 26 characters.

    First of all, I understand certain carrier's label requirement may not allow this to fly across all carriers. This suggestion is for USPS or stamp.com labels. Currently, only 26 bigO chars can be displayed in each custom message field. However, what if a single sku# is longer than 26 chars? Or a customer ordered 2 items with 2 different skus which need to be combine shipped using one label while 3rd custom field is reserved for order note across the board? These are really common use cases sellers are facing daily and limited by current custom field capability in ShipStation.…

    3 votes
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  7. shipstation api printing

    I think it would be useful to allow printing through ShipStation Connect via API.
    This way one could automate the printing process and improve productivity

    1 vote
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  8. Adding more precoded sku/product codes to display on labels

    It would be very helpful if I could display more then 3 SKU's on a label at a time. Our packages are hand packed & if an order is larger then 3 different items, I have to write the order down for the packers & this is time consuming considering I have to go into the shipping screen, open the order again & then write it on the back of the label.

    If we have 3 message fields available we should be able to have 2 or 3 more precoded "skus/products" available to us.

    3 votes
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  9. Ship each item on order with own shipping label

    I have shipment ready packaging and do NOT want to combine all items on an individual order into one box. There should be a checkmark or something in settings where we can indicate to Shipstation whether we want items bundled into 1 box or shipped individually. Right now I have to manually break apart orders so 1 shipping label is created for item on order.

    1 vote
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  10. Please Provide the ability to print each Order Summary Report on its own page

    Please Provide the ability to print each Order Summary Report on its own page

    1 vote
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  11. The customs forms do not reflect the correct order total if discounts are applied.

    If a customer buys something and uses a coupon, the FULL amount of the retail price is shown on the customs form. However, the invoice shows the discounted price correctly.

    This is leading to customers having to pay extra customs fees.

    The only work around I was given by support was to set the customs forms to be manual and complete it for every order.

    For such an automated system, this is a terrible solution. It should read the order invoice correctly and show the discounted price that the customers paid.

    3 votes
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  12. Adding business hours to return shipping label

    Our company has been running into issues with USPS delivering boxes our clients are sending back to us on the weekends, when we are closed. The manager at our local post office said that there should be a way to add your business hours, or at least say that you're closed on the weekends. But unfortunately, this isnt a feature on shipstation. Adding a message, like business hours, would be extremely beneficial and reduce the number of lost/stolen packages.

    3 votes
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  13. Multiple Shipstation Connect accounts

    I run an order fulfillment center and we use the Shipstation accounts of dozens and dozens of companies in order to get their orders out. However, as we are starting to switch from giant batch prints to printing one by one using Shipstation Connect, we run into the issue of having to log out and log in to every Shipstation Connect account. It's slows down the process SO much.

    IF there was a way to just have Shipstation Connect run on the computer, or have multiple accounts signed in at a time, that would be so beneficial for us and…

    1 vote
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  14. Packing Slip Printed Check-Mark

    We need to be able to quickly look at a Check Mark, that indicates that a packing slip has already been printed.

    When it comes to printing off Packing Slips, it gets to be a hassle to try and remember which packing slip you've already printed. Especially when you have multiple orders OR orders coming in at various times of the day.

    6 votes
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  15. Printing Multiple Orders through A PDF File

    When printing multiple orders, the bulk way of doing so is to select all orders and print/save all of the orders through a single pdf. This method, although helpful could be improved for our company. I am not sure how much work it would require to add the feature I am going to explain but it may be worth it. We would like to see an option that, rather than saving all of the selected orders into one pdf, it saves each order selected into its own pdf file. This would create many pdfs as one would expect, but the…

    3 votes
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  16. Itemized packing slips for multi-package orders

    We sell wholesale on Shopify and are trying out ShipStation. We often have multi-package orders and our customers like to have a packing slip for each box, listing the items in that particular box. Currently, it looks like there is no way to do this. If there is please share.

    1 vote
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  17. Add customer related data in packing slip

    We would like to add customer related data in the packing slip.
    The goal is to pull from our website customer related information (like the amount of points they have on the reward program we are running) and display that along with relevant data for that particular customer.
    Because shipstation lacks this ability we were trying to add a dynamically created image by putting a url in the img tag that would return an image with the needed content.
    Something like:
    <img src="https://domain.com/create-image.php?order=123456&quot; />

    1 vote
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  18. e-bay condition

    hello. the e-bay preset conditions are missing from the title (i.e new with tags, new without tags, new with box, new without box, new with defects, used, manufacturer refurbished, seller refurbished, for parts or not working)

    i would like to have this show on the packing slips

    1 vote
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  19. Print size options for Return Labels

    We would love to have the ability to print return labels in a different size/format than we print our labels in. We have two different people to print labels and process returns and only one of them has a zebra printer and they are not located near each other physically so having the ability to print a return label on an 8.5x11 sheet and the labels on the zebra printer would be greatly beneficial to our organization.

    1 vote
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  20. Amazon End of Day Forms on Shipstation

    Amazon just recently came out with the ability to generate end of day forms for USPS packages that are shipped through their buy shipping method.
    For us, this includes all of our prime orders. As of now, our USPS pickup has to scan each prime order individually, which can take a lot of time.
    We are thinking it would be great for shipstation to find a way to implement this new feature into their system to simplify our process in getting these orders scanned correctly.

    Let me know what you think of this idea!

    7 votes
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