Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. EORI/VAT number for international shipments

    Would like the ability to have customer EORI or VAT number included in the international shipping documents

    24 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. Scan UPC (not barcode) to bring up order

    We haven't seen the ability to scan the UPC (not barcode) to bring up an order. There is a mention about scanning the SKU but not the UPC.

    16 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  3. UCC-128 shipping label format

    Currently there is no option within ShipStation to chose which shipping label format you want to use for printing. Please add an option to chose the UCC-128 label format.

    13 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Allow Packing Slip to be sorted by both Warehouse Location and SKU

    We would like to either be able to print the customer name on the Pick List or be able to sort the Packing Slip by BOTH warehouse location AND SKU.

    15 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Ability to print on 4x6.25" thermal labels so those of us using UPS can get our labels for free.

    Ability to print on 4x6.25" thermal labels so those of us using UPS can get our labels for free.

    6 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. batch summary

    I recently started using the Batch Summary to consolidate and automate more of my fulfillment processes. I am, however, still having to hand write information on the Batch Summary that prints at the end of the batch because there is no way to customize it at this time. I propose that a feature be added that would allow this Batch Summary to be customized easily to include additional lines so that as the orders are labeled, checked, filled, etc. that my team can sign off on each step and record the lot numbers.

    4 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Allow ShipStation Connect to run as a Windows Service

    I have ShipStation Connect installed on one PC in our office in order for all our other PCs to have access to a few printers. This works fine as long as my Windows user account is logged in (so ShipStation Connect starts up).

    However as soon as I log out, or if the computer must be rebooted and I'm not around to sign in to my account....ShipStation Connect never runs and nobody can access the printers.

    It should be possible to setup ShipStation Connect to run as a Windows Service instead, so that it starts with Windows, and not on…

    29 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hey @Kris, thanks for bringing this up! You’re right about logging out of your Windows user will not allow ShipStation Connect to run. This is something we’re reviewing for the future. For now, we’d like to hear from others on this before moving forward.

  8. 4"x8" thermal label printing

    Add an option to print on 4"x8" thermal label.

    12 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. A4 paper size support for UK users

    Running into problems with shipping label position with integrated label printing. No way of fixing this without A4 paper size support.
    Some great work being done integrating UK shippers but we need other UK specific support..

    13 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. Specify item weight for custom deceleration doesn't exist or working

    For Customs declaration requirements, if we have orders with different items with different weight - the commercial invoice created by SS doesn't actually use the weight that was setup for the product but instead seems to use the package weight and dividing it evenly amount all the items. If there was one item that let's say weighed 20lbs and another item weighed only 1 pound for a total of 21 lbs. SS is inputting both items as weighing 10.50 lbs EACH. This is wrong and should be corrected. Any work around or others having this issue?

    4 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. When batch printing, have 4"x6" thermal labels and 8.5"x11" packing slips print in the same order

    We batch print our packing slips and labels at the same time based on our batch picking. We have warehouse locations setup within the product database in anticipation of having labels and packing slips print out following "Warehouse Location a-z". This works fine if orders only contain a single item, and we don't have duplicate SKUs on more than one order.

    My main issue arises with the 60% of my order that contain more than one SKU. When I print packing slips and shipping labels for a batch of orders, the labels and slips do not print out in the…

    4 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. eBay Item number on label

    I'd like have option that we can add eBay Item number on label, somehow customer wants eBay Item number on the label, thank you,

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Shipping Label Format Printing

    We print either 4" x 6" or 4″ × 6″ (w/ Packing Slip) labels interchangeably depending on the type or size of order. We'd like the ability to switch between the two selections on the fly without having to navigate away from advanced or complicated custom searches.

    5 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Pick List - Option to Total at SKU Level Ignoring Ship Method

    On the pick list, it would be really help for each line item to be totaled at the sku level.

    Our pick list is printing with the same sku on seperate lines because the skus have different shipping methods.

    This means we have to total each line to figure out how many of that single sku to pick...

    1 vote
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. Make the RMA number auto fill to be the order number.

    Make it possible for the RMA number to be auto filled to be the order number instead of a randomly generated number when creating a return. This would make it easier for returns to be found in the order system when the are received.

    7 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. Scanning based Label Printing workflow

    Scan barcode to print shipping label

    This is a production line workflow.

    We create our shipments via your API ahead of time. So on a given Monday we might have 1,000 shipments already set up that are shipping throughout the week.

    This is what we want to do:
    - Create a barcode associated with each shipping label
    - We print barcodes and place on each box on our production line
    - Person scans barcode which automatically finds its matching shipping label and automatically prints the shipping label

    It's critical that no clicking or keyboard shortcuts would be required. We need…

    8 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Scan to Print for v3 will accomplish 95% of this request.
    The shipment ID can be added as a barcode to the Packing Slip, which will pull up the Shipment in Scan to Print mode.
    There is another barcode that automatically Prints the label and you’re done. Scan to Print is available in the current version, but an improved experience is coming soon to v3

  17. Automatic correct of French addresses - DO NOT add the state

    When using Automatic Correction of international addresses, ShipStation should NOT add the state for French addresses as they are NOT used in France.

    OR

    ShipStation should truncate those state names. Some Carriers (Globegistics) limit this field to 15 chars.

    OR

    ShipStation should allow users to create rules AFTER verification and correction has been done by ShipStation

    4 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. Printing orders as they look on order page

    I would like to print out my orders the way they look when I open the order page with an image and all of the order details (order page) not they way they look as a pick list, packing slip or order summery. I make lots of different items that have many custom details and I need to be able to print out a comprehensive order summary for my custom items so we can better keep track and have better organization, is there some smart programer over there make this happen?

    Needed:
    Item
    Item details (custom options)
    Item image
    Shipping…

    4 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Better branding on shipping labels

    Like many businesses, our primary logo is essentially our company name, so it's wide and vertically short (approx 4 to 1 aspect ratio). It doesn't work well in square or round areas because it has to shrink so small to fit the width, plus that then creates a lot of blank space above and below.

    We enabled branding on our ShipStation labels and the logo was very small and off to the right side, and the logo basically being our name, also seemed to look too repetitious with our name in text in the return address. A panel of our…

    9 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. ETD Supplementary Documentation Submission Feature

    We need the ability to upload a PDF document for ETD submission with Fedex. This for example could be a department of transportation certification document or something similar. Fedex Ship manager supports this feature so shouldn't be to hard to build it out.

    Thanks

    8 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  • Don't see your idea?

Feedback and Knowledge Base