Product Feedback & Fresh Ideas

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  1. Custom field #1 should be available from the "order details" report under "Shipments"

    Exporting from the Shipments tab, we use the order details report for our accounting. The Quickbooks Connex integration has not worked for us, so we manually upload our orders every day.

    We use the order details report, which has "tracking #" and the item breakdown. But this order details report does NOT have custom field #1 available as a data point for export.

    The order details report under the "orders" tab does have Custom field #1, but it does not have Tracking # as a field for export.

    A key data point is missing from each report. It would be…

    6 votes
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  2. Hello! It would be great to see the available inventory on a Picklist, perhaps next to the location. What we would ultimately need to do is

    Hello! It would be great to see the available inventory on a Picklist, perhaps next to the location. What we would ultimately need to do is export that picklist into a program to identify full out of stock and partially out of stock orders to make purchase orders to give to manufacturing.

    5 votes
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    Inventory Locations and Quantities on Pick List and Packing Slip are planned work. We assume the orders would have to be allocated first, or should all the item locations be listed? Let us know!

  3. Printing Dynamic Message on Shipping Label for Amazon Seller Prime Orders

    Label Messages (including dynamic information) at the bottom of shipping labels are not printing for Amazon Seller Prime Shipping Labels.

    However, for Non-Prime (Amazon), Walmart, Ebay are printed with messages correctly at the bottom of shipping label.

    This would be of great help to identify sku being packed and repack box type information stored in Custom Field. It would speedup substantially the process the pick and pack process. It works prefectly for Non-Prime Orders!

    Also the order number printing on shipping label for Seller Prime is big help!

    15 votes
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  4. Make the font size bigger on the Order Summaries. Our staff eyes aren't getting better with age, and it prints to small to read.

    Two small of a font. So tiny it's ridiculous. Not all of our staff can read that small, and read it well. We are making mistakes because of it. Make it adjustable please.

    2 votes
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    Hi @MattGraunke, thank you for bringing this up! While we wait for other folks like yourself to chime in here, have you considered using ShipStation Mobile?

    You can download or preview documents on your Apple or Android phone or tablet and use the zoom feature to help you see the items on the document better.

  5. looking to see if you can put the message label printed on the label for services of surepost and mail innovations. shipworks does it

    looking to see if you can put the message label printed on the label for services of surepost and mail innovations. shipworks does it

    6 votes
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  6. 4"x8" thermal label printing

    Add an option to print on 4"x8" thermal label.

    12 votes
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  7. Allow Packing Slip to be sorted by both Warehouse Location and SKU

    We would like to either be able to print the customer name on the Pick List or be able to sort the Packing Slip by BOTH warehouse location AND SKU.

    15 votes
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  8. UCC-128 shipping label format

    Currently there is no option within ShipStation to chose which shipping label format you want to use for printing. Please add an option to chose the UCC-128 label format.

    13 votes
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  9. Allow "Print Store Logos on Shipping Labels" to be Enabled Per Store

    Allow us to choose whether to print store logos on shipping labels for each store. Possibly this could override the broader document settings.

    We do not want logos on our shipping labels in most cases, but one vendor we supply for does want their logo on their labels. This causes us to have to switch back and forth between enabling and disabling logo printing each time a batch from their store is printed.

    Having this setting in the store settings would easily fix this.

    5 votes
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  10. Allow <script> tags in document templates e.g. packing slip

    Allowing scripts in packing slips would enable vastly more powerful customization.

    You could reference external data from a server e.g. serial numbers.

    You could implement complex customs declarations and make the packing slip match. For example, if you have an item you don’t want to make a declaration for, such as an add-on or surcharge, it currently still shows up in packing slips, which customs officers may delay approval over.

    You could do arithmetic and so much more for custom tabulation.

    5 votes
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  11. Scan UPC (not barcode) to bring up order

    We haven't seen the ability to scan the UPC (not barcode) to bring up an order. There is a mention about scanning the SKU but not the UPC.

    13 votes
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  12. Product Barcodes on Picking Sheets and Ability to print Barcodes for Products

    We have barcodes assigned to our items that do come into shipstation with out integration. But they aren't being utilized in shipstation. It would be great to have the ability to print those barcode UPC/GTIN's onto picking sheets, packing slips.

    It would be even more beneficial to be able to set orders to print barcodes to a thermal printer so we can put it on packages. This goes hand in hand with Amazon's barcode needs for Fullfillment, internal manufacturing.

    As an example, we're a on demand product producer. We make the product the day after it's ordered. So being able…

    35 votes
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  13. Automatic printing of Packing Slips for new orders

    Because this original request I made for this was closed when an unrelated feature was introduced, I'm creating a new one.

    I would very much like to be able to have the automation in ShipStation be able to print. This would allow me to have it automatically print all new orders that have downloaded, so that warehouse personnel know an order has come in when the printer starts spitting out packing slips. This is something we're used to having in a different product we switched from to ShipStation and it's the main thing we miss. With printing being done through…

    345 votes
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    Hi @everyone,

    So, just to help us better understand, would this idea work best for you if it automatically printed whenever an order came in? So, say, an order comes in on Sunday at 4:00 a.m., it should print then. Or would it be better if whenever you log in to ShipStation and have it active that you would prefer to have the packing slips printed out then?

  14. Customer Lifetime Order Count On Packing slip

    Having a the ability to add the customer's lifetime order count on a packing slip would be a great way for us. We could use that information to include sample products, gifts, coupon codes, or other special items. For example, if total order count is 10, we could add a special sample product or a thank you note.

    4 votes
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  15. international return labels

    The ability for Shipstaion to process international return labels. I know that you can not create an international return label in ShipStation because the ship from location has to be in the same country as your ShipStation account. We have to use a different service specifically for international return labels, making it extremely inconvenient and adds an unneeded expense on our part having to use two different services.

    85 votes
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    Hi everyone! Thanks for your comments here on international return labels. Can you tell us more about how you handle international returns? For example, if they follow the same return policy as your domestic returns or if there are more restrictions since international shipping requires additional documentation?

  16. A4 paper size support for UK users

    Running into problems with shipping label position with integrated label printing. No way of fixing this without A4 paper size support.
    Some great work being done integrating UK shippers but we need other UK specific support..

    12 votes
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  17. Better Packing Slip Customization

    We'd like more control over packing slips.

    Wouldn't it be nice to include additional information, like a serial or lot #?

    What about conditional fields that only show up when certain criteria are met? CSS and automation rule hackery can do some of this but it's so limited.

    What about including additional variables like Customs Description and Declared Value for customs officials?

    3 votes
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  18. Change Friday shipments shipping cutoff time from Saturday to Monday

    My company ships M-F and our cut-off time is 3:30 pm so that we can get our packages over to the PO before closing time. However, we continue to package orders and print labels. We are using the feature in ShipStation to automatically change the date to the next day. This works out great everyday except for Friday. The after 3:30 pm Friday packages get a Saturday date assigned to them, but we don't work on Saturday. Is there anyway we could have our Friday after 3:30 pm packages be assigned a Monday date instead of Saturday?

    12 votes
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  19. add printing a registered mail label while shipping out using canada post.

    I would like to recommend to add printing a registered mail label while shipping out using canada post. So far it only allows to print shipment with xpresspost, priority, regular and expedited

    4 votes
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  20. Disable archive doc when print DHL label

    I am using DHL and whenever I print a label, an archive document will be printed out automatically. I want a settings that can disable DHL archive doc as it is a wast of label. Since we are using Shipstation, it uses twice the amount of label and half of them now turn into garbage. Please let me disable archive doc print out in Shipstation like in Shiptheory courier settings.

    20 votes
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    Currently, DHL requires the “Archive Doc/Copy” be presented to the carrier upon drop-off/pick-up of packages.
    We’ve seen a lot of comments for this being a waste of labels, however it is a requirement by the carrier.
    Would the consensus here be that a better option would be to have this Archive Doc/Copy print in a seperate method?
    For example: Labels are printed on 4×6, and the Archive Doc could theoretically be printed on an 8.5×11?
    Thanks to all of you for your comments and feedback!

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