Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Reduce Packing Slip Margin To 0 (or at least less than the current 0.5" limit)

    We need to print packing slips on vendor-supplied stock that has requires the ability to reduce our packing slip margins to less than the 1/2 inch minimum currently allowed.

    1 vote
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  2. Label size options for letter printing

    If you cannot print lables and packing slips to two printers inline, then can you give the option to use different labels instead of only 2 per page?

    3 votes
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  3. Allow for NetStamps Integration

    For small packages where the standard 4x6 label won't fit, it'd be great to see a NetStamps solution offered here so people can still print postage without the label and affix to small packages.

    2 votes
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  4. Dimension requirements for specific carriers

    As FedEx requires dimensions for accurate shipping charges, I believe ShipStation users would value from the ability to set requirements for shipping labels, such as dimensions, that would not allow for label creation without certain fields being met. They seem to already have that for the shipment weight, which makes sense.
    Adding that functionality for dimensions would make it so shippers are not charged extra on their shipments from carriers like FedEx due to dimensions not being entered.

    Let me know what you all think!

    3 votes
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  5. api for printing packing slips

    Add Packing Slip functionality thru API
    Would love the ability to generate packing slips through your API. currently that is not supported. really hoping you will add that functionality soon.

    13 votes
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  6. add shipping method to pick sheet

    It would really help our shipping department if you could add the shipping method to the pick sheet.

    This is nice for our department so that they can just see on the pick sheet if it is will call or has special shipping details.

    Every time we have a will call order it does not scan and it has them believe there is a greater issue, but if it was simply added to the pick sheet they would know before they scanned.

    They are not the most technical people so when we put a rule to flag it on shipstation…

    8 votes
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  7. Multiple Shipstation Connect accounts

    I run an order fulfillment center and we use the Shipstation accounts of dozens and dozens of companies in order to get their orders out. However, as we are starting to switch from giant batch prints to printing one by one using Shipstation Connect, we run into the issue of having to log out and log in to every Shipstation Connect account. It's slows down the process SO much.

    IF there was a way to just have Shipstation Connect run on the computer, or have multiple accounts signed in at a time, that would be so beneficial for us and…

    5 votes
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  8. label format switching

    We should be able to switch between 4x6 and 8x11 with or without packing slip. It is such an important thing.

    1 vote
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  9. printing hotkeys

    Currently, when you try to print the full hotkey list under "Support resources" and then "Hotkeys", it provides all hotkeys, including the ones I created, which are listed as "Custom Shipping Presets".

    When I go to Print PDF, the "Custom Shipping Presets" are not included in the PDF. I would like to recommend that be included in the PDF or there is a way to have a one pager of all the Hotkeys created.

    1 vote
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  10. Higher than SKU#3 for custom label messages

    Currently, custom label messages only support SKU #1-#3, even though the label messages can support up to 26 characters per line. I use this to eliminate packing slips and the wasted paper associated with them, so for orders with more than 3 SKUs, it would be useful to support more SKU #s. The functionality is there (you can already put multiple SKUs per line, but it only recognizes 1-3)...it's just a matter activating the variables so that the system recognizes them....

    4 votes
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  11. Add the option for custom fields in return labels and labels using the "Customers" tab

    We sell return labels to our customers but in order to send one to them, we have to create a shipping label, void it, then create a return label. We can create a return label using the "Customers" tab but the option to add custom fields is not offered. We need to add order number and reason for product return to the label itself for internal organization. Please add that feature as right now in order to void labels we have to copy and paste every order for a return label into the UPS website and create the label there.…

    1 vote
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  12. Show Stoper ! USPS label custom message fields should allow more than 26 characters.

    First of all, I understand certain carrier's label requirement may not allow this to fly across all carriers. This suggestion is for USPS or stamp.com labels. Currently, only 26 bigO chars can be displayed in each custom message field. However, what if a single sku# is longer than 26 chars? Or a customer ordered 2 items with 2 different skus which need to be combine shipped using one label while 3rd custom field is reserved for order note across the board? These are really common use cases sellers are facing daily and limited by current custom field capability in ShipStation.…

    6 votes
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  13. Control which fields are scanable in 'Barcode Search' function

    Control which fields are scannable in 'Barcode Search' function. e.g. if you don't want Item Codes to be scannable to create a label untick it.

    1 vote
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  14. Multiple boxes for scan to print

    I love the new scan to print feature, except many of our orders have multiple boxes withe different weights on one order. I need to be able to add boxes right in this feature by scanning the barcode and adding details on that screen. IT is dumb that it only works for single box shipments.

    12 votes
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  15. add orders to end of day form

    I would like to be able to see what orders are included in each end of day form. Sometimes I print an end of day form then pack more and end up with more than one end of day. I'd like to be able to print a manifest like you can do on batches but it would go along with the end of day form so i get the right orders with the right end of day form.

    1 vote
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  16. Enable an option to print the packing slip to print with the label on two pgs? I see the option for them to both be on one page but I want t

    Is there a way to get the packing slip to print with the label on two separate 8.5 x 11 paper? I see the option for them to both be on one page but I want two separate pages.

    Attached is an example. I need to email these to dropshippers and they complain about cutting paper in half and having to tape them to packages.. Plus I dont want two steps to save and email two separate pieces of paper.

    Thanks!

    1 vote
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  17. add SKU on international

    I would like to add the ability to have product SKUs or Order info on international labels from services like DHL or Firstmile etc.

    3 votes
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  18. When printing multiple packing slips, render each packing slip one at a time.

    When selecting multiple orders and then printing packing slips for those orders, ShipStation currently renders all of the HTML for all of the packing slips in one step to one PDF.

    This fails when rendering multi-page orders if more than one order is rendered at a time. (Multi-page orders render perfectly when rendering one at a time.)

    Best practice would be for ShipStation to render each packing slip one-at-a-time to a temporary PDF, and then join all of the rendered PDFs (one for each packing slip) to one joined PDF. That one joined PDF would then be printed / downloaded.

    3 votes
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  19. shipment notes

    Sometimes customers give us specific instructions, such as Gate Code#, or please leave the shipment on the side of the house. It would be nice to be able take these "customer notes" and give shipping instructions to the carrier.

    1 vote
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  20. Highlight quantity on order summary

    On a previous shipping software I used the packing list generated had a red circle around product quantities greater than 1 to draw attention to it. With Shipstation I use the order summary to print a document for me to prepare orders for packing. This doesn't highlight when more than one of a product has been ordered and I've missed it on occasion. I imagine it would be a simple fix and would make life a lot easier for me as currently I have to print and highlight them manually with a pen.

    1 vote
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