Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. We need an end of day report for UPS that is scannable.

    We need an end of day report for UPS that is scannable. Having only the electronic transmission is keeping the customer from tracking packages as the distribution center doesn't always get the scans when the packages go through the site. Plus the electronic transmission doesn't capture when the packages leave our dock.

    34 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  2. print labels on bottom of forms for label/packing slip combo forms

    Could we have the option to print the shipping label on the bottom of the packing slip/label forms?

    When the label comes out of the printer first, the pages are too top-heavy and fall off the catch tray. If the label were on the bottom, this wouldn't happen. Thanks!!

    3 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Thanks for your great idea! We’ll keep this in mind but would like to see more interest from other users before we pursue this idea. For now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement new features. If you know any other users that are interested please send them here!

  3. Getting receipts for express refund for USPS

    Shipstation needs to have an option to where we can manually print a shipping receipt without having to go through support. Any idea if this is a possibility?

    4 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Add Warehouse Location to Order Summary Report!

    Add Warehouse Location to Order Summary Report!

    This would make putting orders together so much easier. There is no easy link between the pick list and order summary.

    25 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Allow ShipStation Connect to run as a Windows Service

    I have ShipStation Connect installed on one PC in our office in order for all our other PCs to have access to a few printers. This works fine as long as my Windows user account is logged in (so ShipStation Connect starts up).

    However as soon as I log out, or if the computer must be rebooted and I'm not around to sign in to my account....ShipStation Connect never runs and nobody can access the printers.

    It should be possible to setup ShipStation Connect to run as a Windows Service instead, so that it starts with Windows, and not on…

    26 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hey @Kris, thanks for bringing this up! You’re right about logging out of your Windows user will not allow ShipStation Connect to run. This is something we’re reviewing for the future. For now, we’d like to hear from others on this before moving forward.

  6. PACKING SLIPS FOR EACH BOX

    A way to record which items were actually packed in which box.

    Product A in box 1, product B/C/D in box 2, product E in box 3, etc.

    Useful for our company and for the customer. The customer doesn't have to open a box to know what's inside. Our company has assurance that the order was packed correctly can protect ourselves if a customer claims part of the order was not received.

    If we're allowed to ship multiple boxes through Shipstation, Shipstation needs to support packing slip for mutli box shipments.

    Vote this up!!!

    11 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. CPF Number (Tax ID number)

    Add input box for a recipient's CPF Number (Tax ID number), this is a requirement for Brazil shipments. So we currently can't use your system for any orders going to Brazil.

    11 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. Bulk Printing Order Summaries

    It would save us a lot of time (especially at holiday) if we could bulk print order summaries that would all print out on full 8.5X11 pages (not multiple orders crammed together on one page as it is now) so they can be included with shipments.

    7 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. New update to customs forms for declared value to include discounts received on orders

    We would love an update within ship station so that the amount that is pulled from the invoice to autofill in the customs information includes final sub-total, so the true amount paid for the items and removes any discounts or promotions they've received on the order. For international customers, this is crucial to ensure they are not paying additional fees and duties on discounts or promotions they received. Thanks!

    13 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. EORI/VAT number for international shipments

    Would like the ability to have customer EORI or VAT number included in the international shipping documents

    18 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Custom field #1 should be available from the "order details" report under "Shipments"

    Exporting from the Shipments tab, we use the order details report for our accounting. The Quickbooks Connex integration has not worked for us, so we manually upload our orders every day.

    We use the order details report, which has "tracking #" and the item breakdown. But this order details report does NOT have custom field #1 available as a data point for export.

    The order details report under the "orders" tab does have Custom field #1, but it does not have Tracking # as a field for export.

    A key data point is missing from each report. It would be…

    6 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. Export Batch as CSV

    Customers can export pick lists as a pdf in a batch, but then they can't export them as CSVs which severely limits our ability to sort them. If we had the ability to sort our batches it would save us a ton of time.

    5 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Printing Dynamic Message on Shipping Label for Amazon Seller Prime Orders

    Label Messages (including dynamic information) at the bottom of shipping labels are not printing for Amazon Seller Prime Shipping Labels.

    However, for Non-Prime (Amazon), Walmart, Ebay are printed with messages correctly at the bottom of shipping label.

    This would be of great help to identify sku being packed and repack box type information stored in Custom Field. It would speedup substantially the process the pick and pack process. It works prefectly for Non-Prime Orders!

    Also the order number printing on shipping label for Seller Prime is big help!

    12 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Make the font size bigger on the Order Summaries. Our staff eyes aren't getting better with age, and it prints to small to read.

    Two small of a font. So tiny it's ridiculous. Not all of our staff can read that small, and read it well. We are making mistakes because of it. Make it adjustable please.

    2 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)

    Hi @MattGraunke, thank you for bringing this up! While we wait for other folks like yourself to chime in here, have you considered using ShipStation Mobile?

    You can download or preview documents on your Apple or Android phone or tablet and use the zoom feature to help you see the items on the document better.

  15. looking to see if you can put the message label printed on the label for services of surepost and mail innovations. shipworks does it

    looking to see if you can put the message label printed on the label for services of surepost and mail innovations. shipworks does it

    6 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. UCC-128 shipping label format

    Currently there is no option within ShipStation to chose which shipping label format you want to use for printing. Please add an option to chose the UCC-128 label format.

    13 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. 4"x8" thermal label printing

    Add an option to print on 4"x8" thermal label.

    9 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. Customer Lifetime Order Count On Packing slip

    Having a the ability to add the customer's lifetime order count on a packing slip would be a great way for us. We could use that information to include sample products, gifts, coupon codes, or other special items. For example, if total order count is 10, we could add a special sample product or a thank you note.

    7 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Scan UPC (not barcode) to bring up order

    We haven't seen the ability to scan the UPC (not barcode) to bring up an order. There is a mention about scanning the SKU but not the UPC.

    13 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. Product Barcodes on Picking Sheets and Ability to print Barcodes for Products

    We have barcodes assigned to our items that do come into shipstation with out integration. But they aren't being utilized in shipstation. It would be great to have the ability to print those barcode UPC/GTIN's onto picking sheets, packing slips.

    It would be even more beneficial to be able to set orders to print barcodes to a thermal printer so we can put it on packages. This goes hand in hand with Amazon's barcode needs for Fullfillment, internal manufacturing.

    As an example, we're a on demand product producer. We make the product the day after it's ordered. So being able…

    35 votes
    Vote
    Sign in Sign in with ShipStation
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  • Don't see your idea?

Feedback and Knowledge Base