Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Define Label Messages on a Per-Store Basis

    We drop-ship for multiple national companies such as Amazon, Walmart, and The Home Depot, and all of these sellers have different requirements for the data included in the shipping label reference fields. Currently the ShipStation settings for these fields are global; if we could set them on a store-by-store basis it would be extremely helpful.

    4 votes
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  2. Packing Slip Printed Check-Mark

    We need to be able to quickly look at a Check Mark, that indicates that a packing slip has already been printed.

    When it comes to printing off Packing Slips, it gets to be a hassle to try and remember which packing slip you've already printed. Especially when you have multiple orders OR orders coming in at various times of the day.

    7 votes
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  3. label format switching

    We should be able to switch between 4x6 and 8x11 with or without packing slip. It is such an important thing.

    1 vote
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  4. printing hotkeys

    Currently, when you try to print the full hotkey list under "Support resources" and then "Hotkeys", it provides all hotkeys, including the ones I created, which are listed as "Custom Shipping Presets".

    When I go to Print PDF, the "Custom Shipping Presets" are not included in the PDF. I would like to recommend that be included in the PDF or there is a way to have a one pager of all the Hotkeys created.

    1 vote
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  5. Higher than SKU#3 for custom label messages

    Currently, custom label messages only support SKU #1-#3, even though the label messages can support up to 26 characters per line. I use this to eliminate packing slips and the wasted paper associated with them, so for orders with more than 3 SKUs, it would be useful to support more SKU #s. The functionality is there (you can already put multiple SKUs per line, but it only recognizes 1-3)...it's just a matter activating the variables so that the system recognizes them....

    4 votes
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  6. Add the option for custom fields in return labels and labels using the "Customers" tab

    We sell return labels to our customers but in order to send one to them, we have to create a shipping label, void it, then create a return label. We can create a return label using the "Customers" tab but the option to add custom fields is not offered. We need to add order number and reason for product return to the label itself for internal organization. Please add that feature as right now in order to void labels we have to copy and paste every order for a return label into the UPS website and create the label there.…

    1 vote
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  7. api for printing packing slips

    Add Packing Slip functionality thru API
    Would love the ability to generate packing slips through your API. currently that is not supported. really hoping you will add that functionality soon.

    10 votes
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  8. Control which fields are scanable in 'Barcode Search' function

    Control which fields are scannable in 'Barcode Search' function. e.g. if you don't want Item Codes to be scannable to create a label untick it.

    1 vote
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  9. add orders to end of day form

    I would like to be able to see what orders are included in each end of day form. Sometimes I print an end of day form then pack more and end up with more than one end of day. I'd like to be able to print a manifest like you can do on batches but it would go along with the end of day form so i get the right orders with the right end of day form.

    1 vote
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  10. add shipping method to pick sheet

    It would really help our shipping department if you could add the shipping method to the pick sheet.

    This is nice for our department so that they can just see on the pick sheet if it is will call or has special shipping details.

    Every time we have a will call order it does not scan and it has them believe there is a greater issue, but if it was simply added to the pick sheet they would know before they scanned.

    They are not the most technical people so when we put a rule to flag it on shipstation…

    8 votes
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  11. Enable an option to print the packing slip to print with the label on two pgs? I see the option for them to both be on one page but I want t

    Is there a way to get the packing slip to print with the label on two separate 8.5 x 11 paper? I see the option for them to both be on one page but I want two separate pages.

    Attached is an example. I need to email these to dropshippers and they complain about cutting paper in half and having to tape them to packages.. Plus I dont want two steps to save and email two separate pieces of paper.

    Thanks!

    1 vote
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  12. add SKU on international

    I would like to add the ability to have product SKUs or Order info on international labels from services like DHL or Firstmile etc.

    3 votes
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  13. When printing multiple packing slips, render each packing slip one at a time.

    When selecting multiple orders and then printing packing slips for those orders, ShipStation currently renders all of the HTML for all of the packing slips in one step to one PDF.

    This fails when rendering multi-page orders if more than one order is rendered at a time. (Multi-page orders render perfectly when rendering one at a time.)

    Best practice would be for ShipStation to render each packing slip one-at-a-time to a temporary PDF, and then join all of the rendered PDFs (one for each packing slip) to one joined PDF. That one joined PDF would then be printed / downloaded.

    3 votes
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  14. shipment notes

    Sometimes customers give us specific instructions, such as Gate Code#, or please leave the shipment on the side of the house. It would be nice to be able take these "customer notes" and give shipping instructions to the carrier.

    1 vote
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  15. Highlight quantity on order summary

    On a previous shipping software I used the packing list generated had a red circle around product quantities greater than 1 to draw attention to it. With Shipstation I use the order summary to print a document for me to prepare orders for packing. This doesn't highlight when more than one of a product has been ordered and I've missed it on occasion. I imagine it would be a simple fix and would make life a lot easier for me as currently I have to print and highlight them manually with a pen.

    1 vote
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  16. Add stock level to packing slip or pick list

    It is great to have a option of inventory source, and display current quantity on orders windows.
    However, it will be much greater to have a option to add this(current stock level) on packing slip or pick list. This feature will save our warehouse guy tons of time.
    Highly recommend!!

    7 votes
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  17. Print a 8.5"x11" packing slip automatically when you a 4"x6" shipping label is printed.

    We have a 4x6 label printer for the shipping labels and an 8.5x11 printer for packing slips. When we print a 4x6 shipping label we need the 8.5x11 slip will be printed automatically.

    We need to print shipping labels and packing slips on two different printers at the same time using one button.

    4 votes
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  18. print batch according to order #

    I think it would be extremely beneficial to be able to print pick list for batches according to the order number. As of now, this is not an option for the pick list. This should be a very simple implementation.

    3 votes
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  19. Multiple boxes for scan to print

    I love the new scan to print feature, except many of our orders have multiple boxes withe different weights on one order. I need to be able to add boxes right in this feature by scanning the barcode and adding details on that screen. IT is dumb that it only works for single box shipments.

    9 votes
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  20. FedEx Collect (Authorized Accounts Only) Option

    Both of my big clients use FEDEX Collect (Authorized Accounts Only) option. This lets them pay for the shipping without giving everyone their account number.

    See Snapshot of how FEDEX.com does it:

    8 votes
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