Product Feedback & Fresh Ideas

ShipStation’s Feedback and Fresh Ideas Forum is moving!


We have started the process of moving our ideas forum to a new home in the ShipStation Community.

As of August 4th, 2021, this Feedback and Fresh Ideas Forum is no longer accepting new ideas, votes, or comments. However, this forum will remain visible until shortly after the new Ideas board on the ShipStation Community goes live. After that date, this forum will no longer be visible.

If you would like to post an idea after August 4th but before the new Ideas board is live, we have created a temporary discussion board in the community for you to do so. Once our new Ideas board is live, our moderator will move all posts to their permanent home.
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ShipStation has used this same forum since we released our very first version back in 2011. In that time, we’ve implemented hundreds of our users’ ideas! But, as our users and our product has evolved, we’ve realized the way we seek and manage our users’ feedback must evolve as well. Starting in September, all feedback and ideas discussions will take place in the Ideas board of the ShipStation Community

If you are not already a member of the ShipStation Community, please join! You can participate in user discussion boards, read exclusive community blog posts, earn rewards through community exclusive events, and much more. To join, go to community.shipstation.com and click the profile icon. You’ll be prompted to log in to your ShipStation account and then redirected back to the community where you can set your unique username and customize your profile (if you wish). Once registered, you can participate in any discussion on the community. 


What will happen to the existing Feedback and Fresh Ideas posts?


Unfortunately, we cannot move all ideas to the new Ideas forum. The posts we are not moving are being set to the  "Archived" status in this forum.


The posts we do move will maintain their statuses, voter count, comments, and link to the original poster. 

Posts we will move to the new Ideas board: 

  • All posts in Started, Planned, and In Consideration Queue statuses.
  • Some posts in the Under Review status or with no status, based on post age, recent activity, vote count, and relevance.
  • Posts that have been set to Completed within the last 12 months.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. packing slips order date

    Please work with Packing Slip Order Date for non-US for example 04/30/2021 should be 30/04/2021 as this cannot be change in the packing slip template.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. need automation rules with variations

    need automation rules with variations

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  3. Mac Support for Brother QL-1100 printer.

    It would be great if ShipStation supported the Brother QL-1100 printer for Macs.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Saturday delivery

    As of right now we are not able to print labels a day early for Saturday delivery, I was hoping maybe something can be done to allow you to select the delivery date with Saturday delivery.

    10 votes
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    4 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. Show item qty on reshipped labels

    When printing duplicate labels by pressing the "Create another shipment" button, quantity of items does not show on the label since the new Shipstation updates. It's vital to have this to prevent shipping errors!

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  6. Using the UPC on Pick Lists and Shipping Labels

    Although using the UPC in the SCAN functions is quite useful. I would like to provide identification to pickers who are picking Mass Picks (ie orders calling for the same product on a large number of orders and printed as a batch). This would allow the picker to further confirm that he/she is picking the correct item by comparing label to UPC on product before staging them for a mass shipment.

    Would like to be able to print the UPC number in the message sections of Shipping labels.

    Would like to be able to print the UPC number in Pick…

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  7. Custom Sort Ordering for Print Lists

    Currently, the SKU ordering is not the most intuitive - I'd like to have more options for how to sort order products on the printed lists. For example, in the Pick List orders sorted by SKU are showing up in this order:

    A1, A2, A30, A3, A4

    Which means that our pickers have to go out of order - I'd either like that sort order to be fixed (so A30 is at the end of the list) or to have the option for a custom sort order.

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  8. Assign different label formats for individual users

    Currently you can only select one print template for all user accounts. In our case, we have hundreds of users using various hardware. Some of our teams have thermal label printers, whilst others use standard A4 laser printers. It would be a huge help if these teams could control the format of the labels they're generating to best suit their hardware set up.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  9. Picklist modification to include #Required per Order

    At the moment the pick list prints out the # Required items and the associated Order #. It does not show us how many # Required items belong to each associated Order.

    This creates a major workflow issue. In fact we have to leave ShipStation, return to Shopify and use an external Shopify App to resolve the issue - which only partially helps as all our orders are sorted and tagged in ShipStation. So we are facing a barrier which is causing us to consider migrating away from ShipStation and trying to find a solution that better fits the workflow…

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. Adding Amazon`s customer extention phone number on Fedex labels

    Amazon orders come through their system with their own phone number with an ext number for every customer.
    Fedex shipping label is showing only the base number without the ext number, and Fedex`s delivery people cannot contact the customer when needed.
    It would be great to include the full number the shipping labels.
    Thank you.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  11. Fix issues with Puerto Rico (USA)

    While selecting multiple orders to print from multiple channels, if one of the orders is from Puerto Rico USA, and pressing print labels it will get stuck on the loading wheel. Found out that Puerto Rico needs customs declaration and after inserting this multiple print batch orders works fine... need a way to notify the user to insert customs declaration values after pressing print

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  12. Support for the use of Shopify third-party order metadata in the customization of packing slips

    Please add support for the use of Shopify third-party order metadata in the customization of pick lists and packing slips. We use Freshly to manage product batch and expiry information that is inserted into every order as metadata depending on the products added to the order. We would like to put this batch information on the packing slips that we produce within Shipstation.

    3 votes
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  13. Logo y color and black and white

    when the uploaded logo of a store is in color, the quality in thermal printers make it look almost invisible. There should be two logo options to upload, one in black and white for the labels and packing slips and another for a color logo for branded communications

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  14. New Lowe's requirements that Shipstation doesn't offer makes SS a non-starter for lowe's vendors

    Lowe's requires a new second label to be attached to their boxes that are shipped direct to store instead of direct to customer.
    These look like shipping labels but contain UPC level data.
    It is a requirement to sell on Lowe's now. SS not being able to generate this document as "other forms' like a customs document using pre existing order and product data SS already has, makes SS a non option for new Lowe's vendors.
    These GS128 labels are for the lowe's store to scan when the boxes are received to match up to customer pick ups. I don't…

    1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  15. Make Label Messages Available on UPS SurePost Labels

    I would like to have the option of putting custom label messages on our UPS Surepost labels. Things like the order number (which I have on all of our outgoing parcels) or a message that would be visible to anyone reading the label.

    5 votes
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    1 comment  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  16. Buyer Notes/Orders Notes in Pick List

    Most important feature missing in Pick List; developer please consider to allow small customization in Pick List at user level. Buyer/Order Notes is very important at the time of preparing orders from Pick List....

    1 vote
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  17. 1 vote
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    0 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  18. 9 x4 fedex label support

    bring back support for the fedex label 9x4

    1 vote
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  19. Support for USPS Intelligent Barcode Printing

    Stamps.com supports printing USPS Intelligent Barcodes on flats which would provide some trackability to a flats which currently don't have any tracking. Please add this Stamps.com capability to Shipstation so we can save money and provide our customers tracking data.

    3 votes
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  20. Print four labels to a A4 page

    It would be great to print four 6x4 labels to one A4 sheet for those of us using a normal printer please

    1 vote
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