Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Add "Source" to packing slip

    When I look at the ORDERS screen or the SHIPMENTS screen, I can view a column called "Source". I want to print that on the packing slip. For us, this is Amazon, eBay, Sears, Walmart, or BigCommerce. Since our customer doesn't always order directly from us, it would be a big help for this information to be included on the packing slip.

    4 votes
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  2. SKU number include on the label with bigger format

    Please put SKU number include on the label with bigger format instead of setting it as a small message. Really hard to see the sku number with small format like this. I was using teapplix before and their sku number once big and clear on the shipping label. Also sku number can NOT be added on international label. Please help and solve this issue

    6 votes
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  3. Print Labels in order by Product SKU (Master)

    Can we print the labels in order by Product SKU?

    Our pick list prints in order of the Product SKU (master), but the labels in the batch are printing in the order of the Item SKU (from the marketplace).

    This means they do not print in the same order.

    If we could sort orders in the Orders tab by Product SKU instead of by Item SKU it would solve our problem. Then our labels would match the pick list.

    2 votes
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  4. remove coupon code from packing slip

    I wish there was an option to remove the coupon code from my packing slips. Currently, when customers use a coupon code, it shows up as an "item" on the packing slip. However, the majority of my orders are given as gifts...they prefer for the recipient not to know that they used a coupon code, but there is no option to remove this on ShipStation packing slips.

    1 vote
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  5. separator

    Our staff that actually pick and ship orders much prefer to use the Order Summaries as the primary document when processing an order. This is because it has the most necessary information and because they can usually fit multiple orders per printed page.

    However, they point out that the Item Quantity is across the page from Item SKU, which makes it easy to get mixed between multiple line items, especially when working quickly.

    Adding Line Item separators would solve them quite well. The lines could be dotted or a lighter grey if neccessary, to not confuse a line-item-separator with an…

    3 votes
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  6. Dynamically print the product name in the actual color of the product

    Many of my products come in multiple colors, and a common error my shippers make is to send the wrong color. It would be awesome if the product name could print out on the packing slip in the actual color of the product.
    So "Large widget - Blue" would print out in blue on the packing slip
    and "Medium widget - Red" would print out in red

    My products also come in 2 sizes, so I would also use this to have a custom color for each size, so my packers could easily see which size by the color

    From…

    1 vote
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  7. Dynamic Label Branding per Store

    Looking for different branding TEXT per store. Dynamic Logo works fine, but need to brand text too - Please.

    3 votes
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  8. International label on the fly

    Add option to print international labels on the fly rather than having to go to Options and change to a different printer (regular paper printer), and then switch back to thermal printer for domestic labels.

    1 vote
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  9. Pick list order items by warehouse location - Secondary filter alphanumerically

    We are having issues between SkuVault and ShipStation integration in regards to picklist locations. After chatting with a support rep, we are realizing that shipstation doesn't have a resolution to this currently.

    The resolution would be to add an option to the Order Items by Warehouse Location Alphanumerically. (secondary sort?)

    Shipstation currently has a sort by Warehouse location but when there are multiple locations, the location with less inventory is that displays first, which in our case is inaccurate. SkuVaults Policy is to pick based on alphanumeric. Shipstation and SkuVault need to have the ability to work on the same…

    7 votes
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  10. Add logged in users First and Last name to Packing Slip

    We keep track of the person who packed each order by manually signing each packing order. Would be nice to have the ability to add the First and Last name of the logged in user to the Packing Slip. At the moment this field in not available.

    1 vote
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  11. Coupon on Packing slip

    Coupon on Packing slip

    "Currently, ShipStation only supports Coupons as line items. There isn't a way to import from any Selling Channel that would add the code to the Order Summary section of Order Details."

    So, you won't be able to get it down by total, only in where line items go that is just a limitation of shipstation.

    3 votes
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  12. Add field "Total Shipping Cost" into any Archived Batch

    Hello guys, I'm just curious is it possible to add one extra field on archived batches contained "Total Shipping Cost as it set up in "Shipment Manifest"? In this case I will see daily how much will be charged from Stamps.com for any batch and easy will compare it with my bank account . Thank you!

    1 vote
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  13. Custom HTML Shipment Letter

    In the templates section of the dashboard, it would be nice to have a 3rd option for a package 8.5x11 insert. For example, a thank you letter or instructions. Here is an example of an HTML letter I made hoping that I could have print from ShipStation in our warehouse for each package and use custom variables like customer name and order number to personalize it. It would be similar to the current customize option, but just a single WYSIWYG HTML editor to customize your own letter. Here's my HTML example: http://cvfracing.com/v/vspfiles/files/fonts/CVFLetterheadPurchase.html

    1 vote
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  14. ORDER SUMMARY

    When filling orders from an Order Summary Report, it makes more sense to have the "qty" to left of "title", rather than across the page. See attached pdf

    1 vote
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  15. Ability to print on 4x6.25" thermal labels so those of us using UPS can get our labels for free.

    Ability to print on 4x6.25" thermal labels so those of us using UPS can get our labels for free.

    6 votes
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  16. Automate SmartPost Label Character Limit Split

    Allow the customer's address to automatically split and populate the second line on a SmartPost label if it breaches the 30 character limit. Currently it's just a warning message that can be easily missed.

    1 vote
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  17. Specify item weight for custom deceleration doesn't exist or working

    For Customs declaration requirements, if we have orders with different items with different weight - the commercial invoice created by SS doesn't actually use the weight that was setup for the product but instead seems to use the package weight and dividing it evenly amount all the items. If there was one item that let's say weighed 20lbs and another item weighed only 1 pound for a total of 21 lbs. SS is inputting both items as weighing 10.50 lbs EACH. This is wrong and should be corrected. Any work around or others having this issue?

    4 votes
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  18. When batch printing, have 4"x6" thermal labels and 8.5"x11" packing slips print in the same order

    We batch print our packing slips and labels at the same time based on our batch picking. We have warehouse locations setup within the product database in anticipation of having labels and packing slips print out following "Warehouse Location a-z". This works fine if orders only contain a single item, and we don't have duplicate SKUs on more than one order.

    My main issue arises with the 60% of my order that contain more than one SKU. When I print packing slips and shipping labels for a batch of orders, the labels and slips do not print out in the…

    4 votes
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  19. eBay Item number on label

    I'd like have option that we can add eBay Item number on label, somehow customer wants eBay Item number on the label, thank you,

    1 vote
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  20. Make the RMA number auto fill to be the order number.

    Make it possible for the RMA number to be auto filled to be the order number instead of a randomly generated number when creating a return. This would make it easier for returns to be found in the order system when the are received.

    7 votes
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