Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. address field split to fit shipping label

    Packing Slip - Print Shipping Label
    We currently used combined packing slip with a peelable shipping label.
    The address field in not able to be broken down to fit inside this shipping lable which is causing issues on long addresses.
    It would be great if we could split by:
    Address line 1
    Address line 2
    Town
    County
    Postcode
    Country

    1 vote
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  2. The custom paper work for international UPS orders is not generating a signature on the customs paper work.

    The custom paper work for international UPS orders is not generating a signature on the customs paper work.

    1 vote
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  3. shipstation api printing

    I think it would be useful to allow printing through ShipStation Connect via API.
    This way one could automate the printing process and improve productivity

    1 vote
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  4. Adding more precoded sku/product codes to display on labels

    It would be very helpful if I could display more then 3 SKU's on a label at a time. Our packages are hand packed & if an order is larger then 3 different items, I have to write the order down for the packers & this is time consuming considering I have to go into the shipping screen, open the order again & then write it on the back of the label.

    If we have 3 message fields available we should be able to have 2 or 3 more precoded "skus/products" available to us.

    3 votes
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  5. Ship each item on order with own shipping label

    I have shipment ready packaging and do NOT want to combine all items on an individual order into one box. There should be a checkmark or something in settings where we can indicate to Shipstation whether we want items bundled into 1 box or shipped individually. Right now I have to manually break apart orders so 1 shipping label is created for item on order.

    1 vote
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  6. Please Provide the ability to print each Order Summary Report on its own page

    Please Provide the ability to print each Order Summary Report on its own page

    1 vote
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  7. The customs forms do not reflect the correct order total if discounts are applied.

    If a customer buys something and uses a coupon, the FULL amount of the retail price is shown on the customs form. However, the invoice shows the discounted price correctly.

    This is leading to customers having to pay extra customs fees.

    The only work around I was given by support was to set the customs forms to be manual and complete it for every order.

    For such an automated system, this is a terrible solution. It should read the order invoice correctly and show the discounted price that the customers paid.

    3 votes
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  8. Adding business hours to return shipping label

    Our company has been running into issues with USPS delivering boxes our clients are sending back to us on the weekends, when we are closed. The manager at our local post office said that there should be a way to add your business hours, or at least say that you're closed on the weekends. But unfortunately, this isnt a feature on shipstation. Adding a message, like business hours, would be extremely beneficial and reduce the number of lost/stolen packages.

    3 votes
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  9. Printing Multiple Orders through A PDF File

    When printing multiple orders, the bulk way of doing so is to select all orders and print/save all of the orders through a single pdf. This method, although helpful could be improved for our company. I am not sure how much work it would require to add the feature I am going to explain but it may be worth it. We would like to see an option that, rather than saving all of the selected orders into one pdf, it saves each order selected into its own pdf file. This would create many pdfs as one would expect, but the…

    3 votes
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  10. Print packing lists twice per page

    Add the ability to print packing lists twice per page. One copy goes to the customer, the other is kept as a record with the packing person's check marks and sign-off.

    4 votes
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  11. Add customer related data in packing slip

    We would like to add customer related data in the packing slip.
    The goal is to pull from our website customer related information (like the amount of points they have on the reward program we are running) and display that along with relevant data for that particular customer.
    Because shipstation lacks this ability we were trying to add a dynamically created image by putting a url in the img tag that would return an image with the needed content.
    Something like:
    <img src="https://domain.com/create-image.php?order=123456&quot; />

    1 vote
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  12. e-bay condition

    hello. the e-bay preset conditions are missing from the title (i.e new with tags, new without tags, new with box, new without box, new with defects, used, manufacturer refurbished, seller refurbished, for parts or not working)

    i would like to have this show on the packing slips

    1 vote
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  13. commercial invoice

    Would there be a way to add the option to export the customs declaration information for a particular order to csv. Sometimes we need to use a freight forwarder and therefore arent able to utilize the formal commercial invoice from Shipstation (as this is created by the carrier)...it would be great to not have to recreate all the info that we've already entered into Shipstation once.

    1 vote
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  14. I want to be able to customize all of our printable options such as Packing Slip, Order Summary and Pick List.

    The way you have these set up now I can only customize the Packing slip which is great, but I also need to customize the order summary so that our seamstresses can see the order and any notes left by the customer without seeing the customers actual address and information. The way you have them set up now is functional but it would be great to be able to optimize these for each of our individual businesses.

    5 votes
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  15. Back ordered items on packing list

    I like that we can split orders and keep what we've shipped separate from what we haven't shipped. Is there a way to present the items that are back ordered to the customer on the packing list? When you split the order, it just shows what you're shipping, need it to say that we didn't ship something as well.

    4 votes
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  16. Generate picklist numbers

    Hi,

    It would be a great option to be able to generate a picklist and get a picklist number, like this the packing guy in the warehouse can ship according to the picklist and not get confused when new orders are flowing in.

    I have been using that option in a different shipping system that was a great option.

    (unfortunately i cant use that anymore since changed systems and not compatible with them anymore.)

    3 votes
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  17. ShipStation Connect should display Username to verify which user is currently logged on

    The user logged into ShipStation Connect on a system should be the same user logged into ShipStation on it as well. So ShipStation Connect should display the current username and not just the computer name. Please add the username to this window! Thanks.

    2 votes
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  18. Magento Custom attribute to Harmonised code

    Posting stuff overseas from the UK means we have to make a customs declaration using commodity codes. We have the info already in our shop as a Magento custom attribute, could it be mapped to what you call a harmonised code?

    1 vote
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  19. Own Fulfilment Option for Countries whose postal system is not in your options

    Firstly, I love your product and have been using it for a number of years now. BUT there is an issue I have raised a number of times which does not seem to get a look in, but I think it would expand your customer base to other countries.

    I ship from a country in South East Asia and only send via local post. Therefore, I cannot print shipping labels. I think this is a big oversight assuming that everyone has accounts with the post offices you have listed and does not help people whose postal system is not listed…

    1 vote
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  20. purolator

    It would be great if we could print Special Instructions on a Purolator label. Currently there are no options to do this.

    1 vote
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