Product Feedback & Fresh Ideas

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  1. Customizable Pick List

    We have customizable Packing Slips, how about custom Pick Lists?

    264 votes
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    86 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  2. Automatic printing of Packing Slips for new orders

    Because this original request I made for this was closed when an unrelated feature was introduced, I'm creating a new one.

    I would very much like to be able to have the automation in ShipStation be able to print. This would allow me to have it automatically print all new orders that have downloaded, so that warehouse personnel know an order has come in when the printer starts spitting out packing slips. This is something we're used to having in a different product we switched from to ShipStation and it's the main thing we miss. With printing being done through…

    225 votes
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    63 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi @everyone,

    So, just to help us better understand, would this idea work best for you if it automatically printed whenever an order came in? So, say, an order comes in on Sunday at 4:00 a.m., it should print then. Or would it be better if whenever you log in to ShipStation and have it active that you would prefer to have the packing slips printed out then?

  3. Have different printers for international vs. domestic labels

    Please enable a feature that you can choose what printer will print labels. To be more specific: we want to print International Priority and express with the regular printer and the rest of the labels in the 4x6 printer.

    163 votes
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    73 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability for scale to automatically read weight without having to click scale button

    It would save a lot of time and another step if the scale was able to automatically identify the weight on the scale without having to click the scale button each time a new order is brought up. It would make the program easier to use, allowing the users to use it more efficiently. In addition it would be nice to be able to weigh multiple packages instead of entering weights manually!

    155 votes
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    37 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  5. Print second page of packing slip when printing half shipping label, half packing slip

    Greetings Ship Station Tech Team,

    My name is Jeffrey Roberts and I am a developer for VMR Products, http://www.v2cigs.com

    We are currently building out a new site using Magento, and we are going to be using Ship Station as our shipping solution. We have one hang up though. We currently ship over a thousand orders everyday, and sometimes as high as 4 thousand or more orders on sale days. Approximately 1% of our orders have a total line item count greater than 20, and our highest line item count to date is 93. Ideally, we would like to print the…

    91 votes
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    19 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, @everyone! Can you help put this into perspective and add how often (relative to your single page packing slips) you’re needing to print additional pages?

    For example, in a week 3/4 of your orders require a single page for packing slips and the remaining 1/4 require 2 pages; very rarely does an order need more than 2 pages.

  6. Make it possible to print labels and packing slips/items on Doc Tab

    Usually, you can purchase thermal labels with a doc tab addition on top of the typical 4x6" label. Well, on other programs like ShipRush, we should be able to print item names/packing slip information on the doc tab. This is really really useful!

    70 votes
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    41 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, everyone! We read all of your feedback daily and noticed that this idea hasn’t seen any activity since we last checked in. Can you give us more information about how Doc Tabs would help your shipping workflow?

    Please comment here in the forum so other users can add their input as well.

  7. Different Printing Setups Apply to Different Users

    Different users that are in different offices/warehouse with different printers (thermal or laser) and print different size labels (4x6 and 8.5x11) should have the ability to have their own label/printer settings saved to their account instead of the need to switch setting every time globally.

    63 votes
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    10 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, everyone! Thanks to @TLS who revived this idea, we’re gong to mark this under review to see what other users have to say about per-user print settings.

    If you haven’t added your thoughts and example workflows on this, please do!

  8. Have one button to print both label and packing slip

    It would really help to speed things up if you could choose to prompt the print screens for both labels and packing slips. Creating a printing queue could also help with printing management.

    Thanks

    56 votes
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    31 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Thanks so much for your feedback on how we can improve ShipStation for your business. We look here to learn about common obstacles for our users so we can work on solutions.

    After reading many of the responses, it appears that one of the underlying needs described was to print labels on a 4×6 thermal printer and packing slips on an 8.5×11 printer, which you can now accomplish in ShipStation. http://feedback.shipstation.com/forums/126593-request-a-new-shipstation-feature/suggestions/4446885-print-thermal-shipping-labels-in-conjunction-with

    Since you’re asking for the ability to have one button for this function, we’ll leave this request open. Can you give us more detail about about your current workflow and what’s the hardest part not having a button that prints both labels/packing slips simultaneously vs two buttons?

    Thanks,
    ShipStation

  9. Print on an envelope

    Hi Guys,

    It seems like it should be obvious, but - why can't ShipStation print on an envelope? You actually give me envelope-formatted postage with address and return address, but... you force me to print it as 4 x 6 which looks ridiculous. See attached picture. It seems like it would be a simple change to add a new print size, or even allow arbitrary print sizes. Seems like an unnecessary constraint to force all labels to be one of two size.

    Attached file shows how silly envelope postage looks printed from ShipStation.

    53 votes
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    14 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  10. Please add the option for us to print USPS Labels on 4-label sheets.

    Please add the option for us to print USPS labels on 4-label sheets. This allows for less waste when throwing away the back page because we can get 4 labels per sheet instead of two. It also saves on printer ink.

    50 votes
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    16 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, everyone! Thanks for the links to the labels you have in mind! Those are really helpful!

    Please continue to give us additional links if you find your label sheet isn’t here and how 4-label sheets are more beneficial to your businesses than our other label formats.

    The product team will review your idea and you’ll hear from us once we have made a decision.

  11. add DYMO 450 Twin Turbo Label Printer

    More options on DYMO printers to utilize. Use DYMO 450 Twin Turbo printer and is not compatible with services offered here, works great with Amazon/Ebay and on Mac OS. And to switch over to ShipStation and not able to use it deters myself and sure others with different label printers

    45 votes
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    10 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for voting everyone! The DYMO printers mentioned here print in a format that is smaller than we have today. We’d like to hear how you’d use these types of smaller labels for your business and how important it is for you so we can revisit this idea in the future.

    Please comment here in the forum so other users can add their ideas with yours!

  12. Provide WYSIWYG Editing for Packing Slips

    I'm fairly new to ShipStation, but it seems one of the obvious enhancements would be to allow customization of the packing slips without needing HTML skills...essentially, exactly the same interface available to edit the email templates.

    39 votes
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    21 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, everyone! We’re still interested in seeing more users add their support for this idea, whether through votes or comments, so please keep them coming!

    In the meantime, here are example codes for our packing slips that may point you in the right direction: https://help.shipstation.com/hc/en-us/articles/206639907

    Please reach out to us through chat or at support@shipstation.com if you’d like some more explanation on the examples.

  13. An attachment feature

    I'd like to see an attachments tab within each ShipStation order--the tab could be located right after the activity tab. On this tab, ShipStation users could upload documents that they'd like to include along with a shipment, namely purchase orders or bills of lading which often need to be included when shipping to retailers. The documents uploaded to the attachments tab could populate in the "Other Forms" tab found on the Label Batches page during the batching process (or perhaps an entirely new tab called "Attachments" could be added to the Label Batches page for the purpose of compiling all…

    36 votes
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    10 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
  14. Make 4x6 packing slip in Landscape format

    Much easier to read if you make the 4x6 packing slip in a landscape format, You can increase the font size and still keep everything in-line.

    35 votes
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    5 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    The product team will review your request and you’ll hear from us once we have made a decision.

    Please comment on the post in our suggestion forum if you have any additional comments.

  15. Being able to set the packing slip size by store instead of a global setting

    Currently, packing slips are a global setting applied to all stores. If you have multiple stores where some packing slips are 4 X 6 and some packing slips are 8 X 11, you need to change the account settings every time you print. Would be way more convenient to be able to assign the size of the packing slips by store so you don't have to constantly change the account setting.

    32 votes
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    11 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hey, @csr! Thanks for bringing this up! We’ll keep this in mind when updating our packing slips. For now, we’d like to see your idea gain more support from other users before making a decision.

    Can you tell us what makes the packing slips different between your two stores? Hopefully this added information will help other users better understand your idea so they can add their input and votes.

  16. Ability to print on one label when second label is already used

    There are times when we have to print only one label or when the batch ends, it prints one label with a second label still left on the sheet. That label is then useless unless we have a case where we are only printing one. It would be great if there was a way to set up printing one label per page so we could use up those sheets (the Endicia desktop program has this option).

    Thanks!

    31 votes
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    10 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Good news! You can do this by opening up a support case with support@shipstation.com, and requesting they change the configuration of your account so that LabelPosition = labeltop. This setting will force the shipping labels to always appear at the top of the sheet of paper, one label per page.

    Since this isn’t a user facing setting, I’ll be leaving this request open for now.

  17. have packing slips reflect contents for multiple package shipments

    Have packing slips reflect package contents on multiple package shipments

    29 votes
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    4 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your input! Can you go into more detail? What’s your current workflow today? We’d like to know how you’re currently doing this in ShipStation so we can see if there’d be a good way to implement a feature to allow users to do some.

    Please comment back here so other users can add their thoughts to yours.

  18. international return labels

    The ability for Shipstaion to process international return labels. I know that you can not create an international return label in ShipStation because the ship from location has to be in the same country as your ShipStation account. We have to use a different service specifically for international return labels, making it extremely inconvenient and adds an unneeded expense on our part having to use two different services.

    29 votes
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    14 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone! Thanks for your comments here on international return labels. Can you tell us more about how you handle international returns? For example, if they follow the same return policy as your domestic returns or if there are more restrictions since international shipping requires additional documentation?

  19. email a label

    on the print label screen, where it says (save to pdf, print to google cloud print, etc.) I wish there was an option to "email label to" that would open up my email client and automatically attach the label. i can do this manually by downloading, of course, but it would be super cool if it was automated as a choice. i email a lot of labels to my different shipping warehouses... and it would be a great time saver not to have to download, write an email, upload and send. :-) colette

    26 votes
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    6 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →

    Hello!

    Thanks for providing your feedback! We wanted to provide you an update on this request. You can now natively email PDFs from our mobile app. We are hoping to add this feature to the web application as well. However, because this feature is not yet available in the web application, we will leave this request open.

    Thank you,

    ShipStation

  20. Allow a secondary sort of Labels, Packing Slips, and Pick Lists

    We would like to be able to set a secondary sort for the printing of labels and other lists. Specifically, we would like our labels and the pick list to print in exactly the same order. To do this we would need to print them sorted by Warehouse Location, then Sku. Currently only a primary sort category can be selected, which doesn't make this possible.

    26 votes
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    3 comments  ·  Printing & Documents  ·  Flag idea as inappropriate…  ·  Admin →
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