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  1. Sort By Name On New Order/Return Search

    When you create a new order / return and search for a product, the default sort is alphabetical by SKU number. This makes it difficult to search for products as Product Name is more important. Is there anyway to introduce the ability to search by Product Name? Or, remove SKU from the New Order / Return list?

    Thank you!

    4 votes
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  2. Label size options for letter printing

    If you cannot print lables and packing slips to two printers inline, then can you give the option to use different labels instead of only 2 per page?

    3 votes
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  3. default phone number

    When there is no customer phone number provided, default to the store's phone number. Right now, when there is no phone number for a customer, the default for FedEx labels is 999-999-9999. This is not helpful should the Carrier need to contact us regarding the delivery of the order and we do not have a customer phone number to provide.

    6 votes
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  4. label format switching

    We should be able to switch between 4x6 and 8x11 with or without packing slip. It is such an important thing.

    1 vote
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  5. printing hotkeys

    Currently, when you try to print the full hotkey list under "Support resources" and then "Hotkeys", it provides all hotkeys, including the ones I created, which are listed as "Custom Shipping Presets".

    When I go to Print PDF, the "Custom Shipping Presets" are not included in the PDF. I would like to recommend that be included in the PDF or there is a way to have a one pager of all the Hotkeys created.

    1 vote
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  6. Chronological Pick List

    I would like my shipping team to pull and ship items in the order of which they are received.

    Please add the option "Order Items By: Age"

    Furthermore, it would be great if the pick listed printed in the exact order of the way you configure the awaiting shipments.

    1 vote
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  7. Control which fields are scanable in 'Barcode Search' function

    Control which fields are scannable in 'Barcode Search' function. e.g. if you don't want Item Codes to be scannable to create a label untick it.

    1 vote
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  8. Commercial Invoice currency default by store

    If I had it my way I would ask for the commercial invoice currency to be defaulted by store and manually switchable in the customs information section for each order. This way the correct details (including currency) are submitted to this shipper before the creation of any customs documents. And the shipper should have full control with the ability to default the currency based on the specific store or marketplace.

    1 vote
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  9. add orders to end of day form

    I would like to be able to see what orders are included in each end of day form. Sometimes I print an end of day form then pack more and end up with more than one end of day. I'd like to be able to print a manifest like you can do on batches but it would go along with the end of day form so i get the right orders with the right end of day form.

    1 vote
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  10. Sort Shipping Label Printing by Last Name

    Make it possible to have shipping labels print in order of LAST NAME alphabetical A-Z? The only option available orders them by the first letter of the first name which is less ideal when organizing orders as first names tend to repeat more.

    Would love to have A-Z last name followed by any blank last name/single named customers.

    11 votes
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  11. print batch according to order #

    I think it would be extremely beneficial to be able to print pick list for batches according to the order number. As of now, this is not an option for the pick list. This should be a very simple implementation.

    3 votes
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  12. Allow for NetStamps Integration

    For small packages where the standard 4x6 label won't fit, it'd be great to see a NetStamps solution offered here so people can still print postage without the label and affix to small packages.

    1 vote
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  13. Define Label Messages on a Per-Store Basis

    We drop-ship for multiple national companies such as Amazon, Walmart, and The Home Depot, and all of these sellers have different requirements for the data included in the shipping label reference fields. Currently the ShipStation settings for these fields are global; if we could set them on a store-by-store basis it would be extremely helpful.

    3 votes
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  14. Please Provide the ability to print each Order Summary Report on its own page

    Please Provide the ability to print each Order Summary Report on its own page

    1 vote
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  15. Adding business hours to return shipping label

    Our company has been running into issues with USPS delivering boxes our clients are sending back to us on the weekends, when we are closed. The manager at our local post office said that there should be a way to add your business hours, or at least say that you're closed on the weekends. But unfortunately, this isnt a feature on shipstation. Adding a message, like business hours, would be extremely beneficial and reduce the number of lost/stolen packages.

    3 votes
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  16. Multiple Shipstation Connect accounts

    I run an order fulfillment center and we use the Shipstation accounts of dozens and dozens of companies in order to get their orders out. However, as we are starting to switch from giant batch prints to printing one by one using Shipstation Connect, we run into the issue of having to log out and log in to every Shipstation Connect account. It's slows down the process SO much.

    IF there was a way to just have Shipstation Connect run on the computer, or have multiple accounts signed in at a time, that would be so beneficial for us and…

    1 vote
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  17. Packing Slip Printed Check-Mark

    We need to be able to quickly look at a Check Mark, that indicates that a packing slip has already been printed.

    When it comes to printing off Packing Slips, it gets to be a hassle to try and remember which packing slip you've already printed. Especially when you have multiple orders OR orders coming in at various times of the day.

    3 votes
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  18. Printing Multiple Orders through A PDF File

    When printing multiple orders, the bulk way of doing so is to select all orders and print/save all of the orders through a single pdf. This method, although helpful could be improved for our company. I am not sure how much work it would require to add the feature I am going to explain but it may be worth it. We would like to see an option that, rather than saving all of the selected orders into one pdf, it saves each order selected into its own pdf file. This would create many pdfs as one would expect, but the…

    3 votes
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  19. Itemized packing slips for multi-package orders

    We sell wholesale on Shopify and are trying out ShipStation. We often have multi-package orders and our customers like to have a packing slip for each box, listing the items in that particular box. Currently, it looks like there is no way to do this. If there is please share.

    1 vote
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  20. Add customer related data in packing slip

    We would like to add customer related data in the packing slip.
    The goal is to pull from our website customer related information (like the amount of points they have on the reward program we are running) and display that along with relevant data for that particular customer.
    Because shipstation lacks this ability we were trying to add a dynamically created image by putting a url in the img tag that would return an image with the needed content.
    Something like:
    <img src="https://domain.com/create-image.php?order=123456&quot; />

    1 vote
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