Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. create labels in bulk through the mobile app

    create labels in bulk through the mobile app.

    We are wanting to have an iPad in the Picking area, for employees to walk in and press create labels in bulk and have it all printed via ShipStation Connect, currently we would have to process 1 at a time which is long.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  2. New SFP for Amazon - Tag with DELIVERY BY Date

    Now that Amazon is cracking down on their 1/2 day delivery requirements, I would love to see an automation tag for orders that have specific deliver by dates. For example. An order that is required to be delivered on Sat/Sun, having a tag appear so that the shipping department can apply the correct shipping carrier. This way, they don't have to open up EVERY SINGLE order and see when the deliver by date is.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  3. Manual Order Creation

    Need the ability for users to still be able to create "new" manual orders, even though they are under an automation rule to only see items assigned to them.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  4. Rename Custom Field headers

    "Custom Field" data point can only be named just that. Would be great if I could rename headers for custom fields.

    That would actually make it a true custom field...

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  5. Rename & Move orders into "Pending Fulfillment" category

    Currently "Pending Fulfillment" is useless to our company as we are the supplier. It would be great if I could get some utilization out of the left side categories at all. Would be pretty easy to add a way to rename the categories on the left side and provide functionality to move orders between the categories as they move through the manufacturing process to shipping.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  6. tracking number column in orders search (orders tab)

    can we get tracking number/status of package column in the orders tab. rigiht now you have to go to shipment and you see tracking and current status. We do our searches in Orders tab and it doesn't show that.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Walmart "Purchase Order Number" Importing

    During our busiest seasons, order consolidating is essential. With the large variety of numbers swirling around the eCommerce industry, identifying the most essential numbers is KEY! Creating a feature that can retrieve the Purchase Order Number from Walmart's Order Management would be an incredibly helpful tool.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  8. multiple tracking numbers

    it would be very beneficial if multiple tracking numbers on a single PO could be sent to our EDI connection. I have to stop using an AS2 connection with a distributor because of this.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  9. Additional fields (reference fields, po, etc) on multipackage shipments (Package Set)

    Right now the only way to identify labels on multipackage shipments is by weight and dimension. Let us have access to edit the reference fields on the labels when creating 'Package Sets'.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. Filtering via Tag IDs in Zapier

    We trigger customer communication via Zapier using tags on ShipStation orders. Currently, ShipStation users create tags with a name (i.e., "New product"). Zapier can filter by tag IDs, which pull in a numerical value that has been assigned to the tag in ShipStation behind the scenes. Since I can't access the numerical value of tag IDs in ShipStation, I can't set up my Zapier properly! Please either let a ShipStation user see what the numerical tag ID is behind every tag we create in our account, OR send Zapier the name of the tag as we set it for that…

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  11. Exclude Certain Tags - Sort Option

    The option to exclude certain tags when you are sorting orders.
    Some orders may include some of the same tags but you may want only the orders with one single tag on them.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. We need to be able to tag orders from the Order Alerts view in V2

    Please add the option to be able to tag orders from the Order Alerts view in V2

    2 votes
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  13. We need to be able to restore shipped orders in V2

    Our workflow requires us to restore shipped orders into awaiting shipment mode daily. In V1 that is very simple by simply clicking restore order however in V2 that options is not available.

    Please work on adding that future.

    3 votes
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  14. Import Orders with Customs Declaration

    Hello it would be useful for us to be able to import customs declaration information when we import orders from a csv file. When the downloaded the blank template there doesn't seem to be an option for this and we end up having to input manually all the item type, country of origin, harmonization codes etc. We import a lot of orders to be shipped to Canada and this would be very useful.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. FORCE UPS shipment to RESIDENTIAL

    I ship to a lot of apartment complexes, USPS may categorize them as commercial, however UPS does not. As a result the incorrect rate is always charged and then later on my bill I incur correction charges, and if you have enough of those you will also receive an excessive correction charge from UPS. It gets VERY expensive for obvious reasons. 1 - I didn't charge enough for freight 2 - I am spend a lot of time with UPS billing 3 - Paying penalties - PLEASE look into this hopefully simple fix? It is a fundamental function on UPS.com…

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. print order by ship to

    Add a Order Print choice of by Ship to, and not Buyer. We use Shipstation to print labels for a subscription service, that is often times given as a gift. The Buyer and the Name on the address are often different, and require a note. It would be nice if the shipping labels printed in the same order that our notes print out.

    Order Labels By

    Determines the sequence your labels and packing slips print when printing multiple shipments simultaneously (that is, using a batch).

    Options include:

    None (as selected). This behavior differs depending on if you print from a…

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. or

    I need to be able to have orders go to pending fulfillment so that the warehouse knows what has been packaged or not. Right now it's confusing because as soon as a label is created, it's marked as shipped. It makes no sense that there is no step in between so that there is a differentiator between a package that is picked and awaiting pick-up and simply has a generated shipping label.

    1 vote
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    0 comments  ·  Order Management  ·  Flag idea as inappropriate…  ·  Admin →
  18. Searching for multiple orders at a time

    Can you please add a feature so that we can search for multiple orders at a time, for example when I put in 12345, 12347 I want to be able to search and list both on one page.

    3 votes
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  19. Custom fields being imported if declared as a Date then we can filter them

    The option to import custom fields from our selling channel is a very useful feature. However with the option to declare the custom as date we can import the orders with the custom fields according to the business needs.

    This would mean we can filter orders based on the imported custom field and have thing more organized.

    1 vote
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  20. 3 votes
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