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  1. Add "Paste US Address" as a default option when entering manual orders.

    ShipStation recently removed this as a default option and when entering a ton of manual US orders it adds a new step to the process, which cna be time consuming when entering a lot of orders. Let the user decide during setup which country they prefer as a default.

    1 vote
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  2. Manual Shipments - Update Marketplace

    After marking an order as shipped, it is not possible to update the marketplace if you forget to select the notify marketplace box during the process. It would be good to be able to update marketplace after an order is shipped and/or make the Notify Marketplace box mandatory with a setting.

    8 votes
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  3. Add Multiple Items Warehouse Location View from Orders

    Currently when an Multiple Items order is imported into shipstation that has a Warehouse Location set up it only shows as (Multiple Items) in the Awaiting Shipment Orders view.
    Our pickers/packers go off by the Warehouse Location every morning and pick all of our items however when there is an Multiple order they get stuck because it does not show the specific Warehouse Location.
    It would be extremely beneficial if ship-station implements a way for our packers to see where each item is located from the Orders view when there is a Multiple Items order.

    1 vote
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  4. Calculate rates for multiple orders (that are selected) and automatically select the cheapest Service or each order selected

    Hello,

    We have found that one of the largest time sinks and easily the most tedious job in our shipping process is selecting the cheapest Service (e.g. Fedex , UPS, USPS) for multiple orders.

    ** CURRENT WORKFLOW **
    For example, say we have 1000 Amazon Prime Orders. Currently we need to click the "Calc" button on each individual order, then in the "Rate Calculator" dialog box, in the 'Amazon Fulfillment' tab, I click on the cheapest service available for a given order.

    ** ISSUE **
    This causes US to calculate the cheapest rate available for 1000 orders - individually -…

    70 votes
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  5. Could we have a hotkey for opening the scan to print feature?

    We find ourselves wanting to get back to the scan to print window quickly after having to go out into the regular mode and would really like to just be able to hit x or p or some hotkey to get the window back.

    4 votes
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  6. Hot link directly to Shipstation Order

    Right now, we need to look up an order in a custom order management system, then look it up in Shipstation. I'd like to create a workflow where we can look up the order in the first system, then just click a link to go directly to the order page in Shipstation. So basically, I'd like to link directly to a Shipstation order page.

    However, each order page loads in a modal window so orders aren't given a direct URL. I'd like to simply have a shipsation URL where I can pass in an order id and have that page…

    4 votes
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  7. Flag orders that have had their address modified by ShipStation

    Nearly every online platform we sell on requires us to do at least this one thing, "Ship to the address provided by the customer" It gives us seller protection on eBay, helps our case in chargeback claims, and even A-z claims if they come up.

    ShipStation's address verification is a very useful tool however sometimes it completely changes an address, and in the flow of hundreds of orders per day we are unaware of it. This leads to return to sender, dead letter, or even mis-delivered packages and in turn, into loss of profit on sales.

    I'd like the chance…

    15 votes
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  8. Rate calculator

    Pretty often customer calling to get a shipping cost and they are not ready to create an order until they know what is their shipping cost expenses.
    Calculator should be a tool to get quick estimate. If you cannot calculate at least 2 boxes without adding all customer information and product details, this tool become useless in most of the cases.

    4 votes
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  9. Group Orders by SKU but Display Them in Alphanumerical Order Using the Warehouse Location

    I would like to have the ability to customize our "view" by grouping single SKU orders but have them displayed on the screen in order using the "Warehouse Location."

    That way, when we walk through our picking shelves the first order we pick will be the first order displayed in Shipstation and so forth.

    This view would streamline the picking process to align with the orders on the screen.

    1 vote
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  10. Returns without Return Labels

    It should be possible for us to generate an RMA number without a return label. In cases where it is the customer's responsibility to pay for return shipping (Changed Mind, Ordered Wrong Product, etc) we still need to track the return for refunding.

    6 votes
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  11. Bulk search orders

    Feature to search all orders, pending and shipped by order number either comma separated, or line by line,

    in order to bulk reprint labels, and packing slips in a situation that orders from different batches need to be reprinted.

    4 votes
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  12. Importing Custom Fields from BigCommerce

    We currently use BigCommerce and we're loving the ShipStation integration. We do have one BIG request, which I know a lot of others would like. We have a custom address field called "PO NUMBER" which we'd love to be able to import into ShipStation. This is important for us as we use ShipStation to send email confirmations upon shipment. Included in this email is a PO #. Our work around so far is to add a CUSTOM item onto the order, so that we can see the PO # as an item in shipstation. We then manually copy/paste that into…

    1 vote
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  13. Sorting items within order by SKU

    Once you click into an order to see the items, there is no way to sort those items on the screen. We utilize the images so a printed sorted pack slip does not help. We need a way to arrange/sort items within the specific order on the screen. I know the system is capable of sorting the pack slips by SKU and a variety of other characteristics, please add this same sorting to the popup window that displays the content of an order.

    31 votes
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    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement updates and new features.

  14. Awaiting shipment

    STOP automatically placing all new orders in 'Awaiting Shipment' status or overriding whatever merchant settings are in place.

    It's completely unnessecsary and for merchants who have custom order status it's extremly inconvenient.

    2 votes
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  15. PLEASE, allow line item fields to be able to populate with a item upc scan, for inputting items in manual orders

    Allow for upc OR barcode scanning of items to populate line item fields in order edits, OR manual orders. this would be super helpful, and honestly seems strange that it's not already a function. Sometimes I put together comped influencer orders, and want to pull product before i make the order, and being able to scan the order into the fields would save time. I also sometimes need to edit those manual orders, and being able to add products by scanning them would help a lot.

    1 vote
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  16. Woocommerce Composite Products

    When importing orders from Woocommerce, ShipStation does not break out composite products. Composite Products are similar to Product Bundles, but with more functionality inside Woocommerce.

    I am requesting the feature to break Composite Products into each individual item, so that pick lists and packing lists will show the actual products in the order.

    Currently, I cannot use ShipStation's pick list or packing list functionality as it shows the Composite Product as 1 product, instead of each of the selected items that are actually to be shipped.

    Woocommerce does properly understand each individual product that was ordered, and manages inventory properly.…

    5 votes
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  17. keyboard shortcuts for tagging an order

    I would like to have a keyboard shortcut for tagging an order. Please let me know if this is possible for a future updated version of ShipStation. Thanks

    1 vote
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  18. Revoke user permission for cancelling and combining orders

    My warehouse employees sometimes will cancel an order in Shipstation and then forget to also cancel the same order in Amazon or eBay. By the time this becomes a real problem, it's already too late. One time, they combined two orders, one from eBay and one from Amazon, because the buyers had the same first and last name and the orders coincidentally were made within seconds of each other. I need to deny my guys the ability to cancel or combine orders, but still allow them to ship orders. Ideally, these users will need someone with Administration-level permissions to cancel…

    7 votes
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  19. Cratejoy Discount Code

    It would really be great if discount codes customers used can be imported into Shipstation from Cratejoy. We use discount codes for things such as 2 for 1 offers, and there is no way to know how to fulfill orders without double checking the backend of our website to know if a sale was a 2 for 1.

    4 votes
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  20. I want to have the SKU to the "shipment recent" columnI

    I would be very helpful if the "Items SKU" could be added to the "Shipments Recent columns.

    1 vote
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