Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
Be sure to include real-world examples and scenarios.

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  1. Automated Batching via Item SKU/Item Name

    I'd like to have a feature to 'automation rules' that add specific item SKUs/item Names to specific Batches. This feature would streamline our workflow significantly, and streamline processes making it much more efficient.

    1 vote
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  2. Sorting items within order by SKU

    Once you click into an order to see the items, there is no way to sort those items on the screen. We utilize the images so a printed sorted pack slip does not help. We need a way to arrange/sort items within the specific order on the screen. I know the system is capable of sorting the pack slips by SKU and a variety of other characteristics, please add this same sorting to the popup window that displays the content of an order.

    34 votes
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    Thanks for leaving your thoughts, everyone! We’ll keep this in mind; for now, please leave your votes and comments to help keep this discussion active. Being specific in how this would affect your workflow and how you’re currently doing it will help our product team to implement updates and new features.

  3. assigning orders

    It would be awesome for high volume companies like us to be able to check off users who are shipping for the day and have the total number of orders evenly distributed and assigned among those users selected. This way one does not have to manually assign those orders to specific users

    3 votes
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  4. want private notes from amazon and etsy to be sent to shipstation

    want private notes from amazon and etsy to be sent to shipstation. i keep notes about the order in the private notes and would like to see them in shipstation since the orders are orgainized so much better in shipstation

    3 votes
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  5. 3 votes
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  6. Add "Product Total" to the available columns on the Orders screen

    Please add the "Product Total" field to the list of available columns on the Orders screen. This information is available in the order details, but it not an available field for column selection.

    The reason "Product Total" is more useful than "Order Total" is that the product total displays the total before tax. Due to Marketplace Facilitator Taxes now being collected by the various marketplaces (only for certain states), the Order Total value shows totals with various state taxes which are not necessarily relevant to the business.

    2 votes
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  7. Add a box on New Order Screen for Customer PO Number

    Hi, It would be great if you can add a box by the new order menu to enter our customer PO number, so it also appears on the packing list, and when they receive the order they know what it is.

    1 vote
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  8. Discounts/Coupons Imported As Line Items

    We use ShipStation's line item export feature and it would be nice if Shipstation didn't assign Discounts/Coupons as line items. We're always running promotions and having to delete a extra line for hundreds of orders is time consuming.

    Please stop assigning Discounts/Coupons as line items and put them in a place that makes more sense, like order details, order summary, or better yet "Discounts & Coupons".

    Appreciate it,
    Lifetime Leather

    18 votes
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  9. Send email to Assignee

    I would like to assignee orders to coworkers so they can take action but not have to send them a separate email. It would be nice if when I assigned a person to the order ship station would send them an email with a note

    3 votes
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  10. Hot link directly to Shipstation Order

    Right now, we need to look up an order in a custom order management system, then look it up in Shipstation. I'd like to create a workflow where we can look up the order in the first system, then just click a link to go directly to the order page in Shipstation. So basically, I'd like to link directly to a Shipstation order page.

    However, each order page loads in a modal window so orders aren't given a direct URL. I'd like to simply have a shipsation URL where I can pass in an order id and have that page…

    17 votes
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  11. fulfillment by amazon for international orders

    Multi-channel fulfillment by amazon is great, but you have to use exactly the same SKU that you are using for your FBA inventory if you want your international shopify order to forward to amazon.co.uk or amazon.ca (or wherever) for fulfillment. This is not realistic as I have an original SKU used in my shopify and seller fulfilled amazon.com account, a separate SKU for US FBA, and separate SKUs for FBA in other countries (which is exactly what amazon tells you to do). As a result, there is no way for an order placed on my shopify and heading to the…

    10 votes
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  12. how can I know which order were sent to pick

    how can I know which order were sent to pick?
    I would suggest adding a filter that you can choose to see only the orders that the packing slip wasn't printed.

    Any other suggestions or do you currently use some other method?

    1 vote
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  13. create new order from existing order

    We need the ability to create a new order within SS, by using the data from an existing order.

    And from there, the ability to edit, add, remove data and/or order line items (skus)

    This is useful for many situations:
    1) correct a shipping/packing error
    2) quickly ship a replacement product if a customer wants a different but similar product
    3) Add some samples to an order, or related accessories as needed

    4 votes
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  14. Make a customer marked as inactive or add a flag that says DNU so they won't be shipped to on accident

    Make a customer marked as inactive or add a flag that says DNU so they won't be shipped to on accident

    1 vote
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  15. Order Total Counter with LED Display Sign

    How cool would it be if we were able to display the total orders pending on shipstation with an LED wall display. It would show how many orders are pending and when items ship out then it would automatically update on the LED counter.

    I believe this would be great for a team environment and increase workflow if all employees could see how many total orders are pending at any given moment by glancing at the wall display. It would also allow the manager to set goals for the team to achieve and get down to a certain amount of…

    3 votes
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  16. Display Number of Orders Selected

    First off, you guys rock! I love Ship Station & hope to be part of making it even better.

    I often group by Item Name so that I can batch print labels, add tags, put orders on hold or a number of other functions. Once I've selected the group of orders I want to work with, it would be helpful to know how many I've selected. Right now, the only way to do this is to nav to the "Apply Bulk Action" function. There, the number of items selected is displayed. I then cancel that function and return to my…

    3 votes
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  17. Adding a shipstation background color option!

    Like how you can do a dark/night mode on google chrome to reduce eye strain!

    1 vote
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  18. Custom Colors for Label Page of Return Process

    Give users the ability to edit the color scheme on the second step of the return portal (where a label has been created). Right now it defaults to the shipstation green.

    Going above and beyond would allow users to also change the icons for each step.

    1 vote
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  19. Quickbooks Desktop

    Allow export to QuickBooks desktop Enterprise.

    11 votes
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  20. Unicode (non-Roman characters) support

    We have a company store that sells to the world market. Countries in Asia (Chinese/Japanese/Korean) use 2-byte, non-Roman, unicode characters in their names and addresses. These address will have last characters filtered or altered when printed. It is annoying and risky to loss, not able to print them properly. As more and more companies sells internationally, it is good to prepare ShipStation ready for world markets.

    1 vote
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