ShipStation recently removed this as a default option and when entering a ton of manual US orders it adds a new step to the process, which cna be time consuming when entering a lot of orders. Let the user decide during setup which country they prefer as a default.

After marking an order as shipped, it is not possible to update the marketplace if you forget to select the notify marketplace box during the process. It would be good to be able to update marketplace after an order is shipped and/or make the Notify Marketplace box mandatory with a setting.

We find ourselves wanting to get back to the scan to print window quickly after having to go out into the regular mode and would really like to just be able to hit x or p or some hotkey to get the window back.

Pretty often customer calling to get a shipping cost and they are not ready to create an order until they know what is their shipping cost expenses.
Calculator should be a tool to get quick estimate. If you cannot calculate at least 2 boxes without adding all customer information and product details, this tool become useless in most of the cases.

I would like to have the ability to customize our "view" by grouping single SKU orders but have them displayed on the screen in order using the "Warehouse Location."

That way, when we walk through our picking shelves the first order we pick will be the first order displayed in Shipstation and so forth.

This view would streamline the picking process to align with the orders on the screen.

Feature to search all orders, pending and shipped by order number either comma separated, or line by line,

in order to bulk reprint labels, and packing slips in a situation that orders from different batches need to be reprinted.

Once you click into an order to see the items, there is no way to sort those items on the screen. We utilize the images so a printed sorted pack slip does not help. We need a way to arrange/sort items within the specific order on the screen. I know the system is capable of sorting the pack slips by SKU and a variety of other characteristics, please add this same sorting to the popup window that displays the content of an order.

STOP automatically placing all new orders in 'Awaiting Shipment' status or overriding whatever merchant settings are in place.

It's completely unnessecsary and for merchants who have custom order status it's extremly inconvenient.

I would like to have a keyboard shortcut for tagging an order. Please let me know if this is possible for a future updated version of ShipStation. Thanks

It would really be great if discount codes customers used can be imported into Shipstation from Cratejoy. We use discount codes for things such as 2 for 1 offers, and there is no way to know how to fulfill orders without double checking the backend of our website to know if a sale was a 2 for 1.

I would be very helpful if the "Items SKU" could be added to the "Shipments Recent columns.

We use NMI for a processor and would love integration between ShipStation and NMI. We are currently having to manually enter orders from NMI. Thank you!

Google Express - Combining Orders Alert needed asap

Per customer support the zip code and email address must be the same for the alert to be produced. This will be an issue as google express seems to create a separate order for each item thus creating a unique marketplace email each order. This prevents the alert from being produced.

Please adjust your rules/make a way for the Google express orders to provide the "combine orders alert" asap.

I can provide more info, please contact me if needed as this feature is very important to us.

Currently, customers are able to submit product returns. However, having the functionality to request exchanges would be wonderful.
Other Shopify plugins currently make this process very seamless. It would be great to be able to use it strait through shipstation.

We use ShipStation to receive orders from many sales channels and platforms.

While the Quickbooks integration is great, it would be even better if the sync could happen automatically every day or at some other specified interval.