After I create a label using the rate calculator it would be EXTREMELY helpful if it allowed you to copy and past the tracking number from the same screen. I almost always have to reload into shipments and search for the tracking number of the label I just created, and sometimes I'm making several in a row and keep going back and forth.

It would be very helpful to stay on top of my orders if I had a reliable way to find where the shipment is once it leaves my warehouse or even just a flag for delivered=true/false in the API so I know somethings wrong if its delivered=false after so many days.

Can't we eliminate the extra steps and at least make the Void function available from the Orders tab -- Instead of having to void it from the Shipments tab, then return to the Orders tab in order to cancel the order from Awaiting Shipment?

IDEALLY (and in addition) we would make the "Void Shipment(s)" function as a drop-down menu with 2 options:

"Void Label & Cancel"
(OR)
"Void Label & Restore"

I think it would be helpful to have an update status endpoint in the API that would require only orderId and orderStatus as input fields.

Currently as I understand you need to use the create order endpoint and pass it a lot of data. (The docs say if you include the orderKey it will update but in my attempts to use that it is no true it creates another order with the same orderKey.)

For integrating other BackOffice systems and or fulfillment partners a simple status update to pending_fulfillment would be awesome.

There's a lot of sorting that I have to do to several thousand orders every day, and I do it all through batches. However, I can only add the 500 orders I can see to a batch. If I had the option to add everything in the current view, or perhaps as a "Bulk Action", to a batch, it would save me from having to scroll through 45 pages, adding each set of 500 orders to a new batch.

I was having difficulty setting up an automation rule to send customer service an email after an order has been tagged 'out of stock'. The reason I was advised this does not work is that Automation Rules involving sending emails will only do so at the time of import. So if the tag is being applied after the order is imported into ShipStation, it will not send the email. This would greatly streamline many sellers workflow with different order tags triggering customer service tickets for better tracking of issues.

would love to see an added column on the orders tab to show current inventory stock. also if you have a connected WMS app thats pushing your inventory to shipstation

If an order fails to import into ShipStation via the API we would like to receive a report or notification showing what order number(s) failed.

I would like shopify orders in shipstation to link back to the shopify order on the admin backend. "Clicking the Order number"

This feature works for Ebay already. (see attached files)

Please make it work for Shopify.

Be able to filter duplicate orders by the same name or address instead of searching each person individually.

For instance go to awaiting shipment page then filter duplicate orders and showing all orders with the same name that are awaiting shipment in order to avoid dual shipping two separate orders to one customer and allowing it to be caught and combined into one shipment.

Allow users to set default pickup instructions + pick up location (mail room, office etc) so that we don't need to always re write the same two lines.

Certain types of fraudulent orders seem to use specific email domains. Being able to use the automated tagging system to flag specific email addresses or domains would help create an early detection system for certain flavors of fraud.

We send out items with prepaid return labels that the customer MUST send back. There is no way to filter orders by those who have received their order, but have not sent it back.

Every order, even if it has not been sent, gets a return label.

ShipStation recently removed this as a default option and when entering a ton of manual US orders it adds a new step to the process, which cna be time consuming when entering a lot of orders. Let the user decide during setup which country they prefer as a default.

After marking an order as shipped, it is not possible to update the marketplace if you forget to select the notify marketplace box during the process. It would be good to be able to update marketplace after an order is shipped and/or make the Notify Marketplace box mandatory with a setting.

We find ourselves wanting to get back to the scan to print window quickly after having to go out into the regular mode and would really like to just be able to hit x or p or some hotkey to get the window back.