There needs to be an optional line for title. Right now it either goes after the address - not correct, or has to be in the name list, which means it gets cut short.
:
Nancy Jones
CEO
Company of Note
123 Main
Anywhere IL 60062

(Shopify & Shipstation) Allow Mapping of (Shopify) Order Tags to (Shipstation) Custom Fields - Seasoned Shopify Admins know the importance of tags in Shopify's internal systems, so Order Tags would be quite useful. I would image that is how Customer Tags came to be a field that can be mapped to Shipstation custom fields.

I would like to be able to have a Zap be triggered when a new Return is received.

I need more vertical space, to look at the order and easier to scroll up and down for the orders.

Please add a way to be able to Custom SORT shipping presets. I want to be able to sort it the way I want, for example, maybe put an arrow so we can drag them to the order I want.

The ability to create/edit batches via API and also the ability to split orders via API would be pretty useful. Not having these features currently causes significant delays in our business operations, and we'd love for ShipStation to be the solution to that.

The package Dimensions are not imported from eBay

Right now, I have to allocate orders before placing them on hold. If an order couldn't be allocated due to missing stock and is on hold when the stock arrives, we have to delete the hold date, allocate and add the hold date again.

Allocating is an important feature for on-hold orders as this ensures we don't oversell.

Being limited to 5 batch labels seems a little arbitrary and just few enough to make it not useful for more complex sorting...

Often the shipper does not know if the package is going to a business or a persons home. This effects the rate for FedEX. In stamps.com software you just always said the cheaper FedEx ground. And if it happened to be a home address the software would alert you and say this is a home address please switch to FedEx home delivery. This is a super handy feature and I'd like to see it in Ship station.

Instead of having the item have a return window of X days based on the ship date, allow us to create a return window of X days from the delivery date. We are in NY, so items shipped in NY will arrive in 1 day and customers will have 29 days to return with a 30 day return window. And customers in California might get the package after 12 days, so only have 18 days to return. By changing this setting we will have qucker turnaround to receive NY packages back from customers.

For orders that have a mapped "requested shipping method" there should be a pop up asking if you are sure you would like to proceed when changing the method off of the mapped shipping method.

l am looking to sort Order Items in the Split Order screen by SKU instead of the item name.

In the case of FBA Amazon integration stop working, we need to get an email for immediate action

As we don't monitor order fulfilment and email if case order cannot be fulfilment can help us improve customer experience

Kinda crazy that coupon codes given to team members and brand ambassadors are unable to be tagged when the orders are imported. There, I said it... :)

The ability to recognize incoming sync’d orders as having back ordered products and place these orders under “Awaiting Back Order” or “Awaiting Product”. Not for ShipStation to monitor the inventory against the orders necessarily but to recognize a status or tag from the attached market place. In our case TradeGecko.

I want to be able to segment orders this way so I can include an insert based on if it's the customer's 1st order, 2nd or 3rd, etc...

I would really appreciate if I had the ability to erase all of my customers shipping data and be able to start with a new shipping history.

Line Item Export Value, trying to export item weight, however, it only allow to convert to oz , my product is 55lbs , which comes up to 880oz. We need to import lbs data to our shipping carrier system. This is very inconvenience which we have to convert back to pounds every time. Please add a field that able to export as pounds not just oz.

When you merge 2 orders, one order ends up inactive. The surviving order has a advancedOptions.mergedIds array with order IDs that are not reachable. Asking for them gives you a 404. There should be a way to query an inactive order.