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  1. scan tracking numbers into manual

    I would like to be able to use a hand scanner to upload tracking numbers into the manually entered area. This would eliminate the human error portion of updating those tracking numbers.

    1 vote
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  2. Would like to see an AVS like SmartyStreets integrated with ShipStation. We can't use your stamps.com AVS because it might change an address

    Would like to see an AVS like SmartyStreets integrated with ShipStation. We can't use your stamps.com AVS because it might change an address and we wouldn't know. That wouldn't work for us!

    3 votes
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  3. Dimensions

    We would like an option to have Dimensions in the orders/shipment tab.

    1 vote
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  4. Automation rule to be able to email files (CSV orders to dropship vendors etc)

    We can already send an email using a specified email template - why not add the ability to send a file via email

    EG we have custom export files already set up - would love to be able to have that file emailed when other triggers in an automation rule are set

    A new order for a specific vendor comes in generate an order export file and then email it to the vendor as an attachment

    Would be even better if we could schedule it and have the file sent at a specific time of day and it would include…

    3 votes
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  5. Batch number should be added as a search criteria

    Hi,

    We need to have the batch number (Awaiting Shipment) as a search criteria in the advanced search tab. It will help us to batch update the status of the orders.

    1 vote
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  6. Hi, can we have the feature of cancelling orders by uploading a .CSV file please?

    Sometimes we have to cancel orders in bulk. So, if we can do it by uploading a file then it will save us a lot of time. Hopefully it will help other people too.

    Thank you

    1 vote
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  7. Webhooks for "Order Modified" and "Order Delivered"

    I'd like to see two additional events added to webhooks: one for "Order Modified" and one for "Order Delivered".

    Knowing when an order is modified in shipstation would be helpful for us to keep our systems synced without polling the API. Also, ShipStation knows when an order is delivered and we'd like to be able to hook into that event as well (again without polling the API).

    2 votes
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  8. Xero

    Many retailers in the UK use XERO for invoicing, accounting and tracking their inventory. We think XERO and Shipstation could be synchronised.

    4 votes
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  9. Edit Feature on Orders

    Allow users to edit incoming orders, especially quantity and SKU id. Also allow for automation changes of SKU IDs and quantity. This would allow every Amazon seller to create variant listings, but still have it shipped by FBA without requiring kitting.

    1 vote
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  10. record the delivery confirmation page from the carrier in a PDF format.

    We need a automated way to record the delivery confirmation page from the carrier in a PDF format. like this page for example:
    https://tools.usps.com/go/TrackConfirmAction.action?tLabels=1234567890123456789012

    This deals with a current scam we are seeing with purchases over than 120 days old where the purchaser is claiming "Not Delivered", and the tracking information has been purged. We can fight it in any which way

    We been hit a couple of times by this and we are manually doing this for all older but I am willing to pay for it to be automated.

    1 vote
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  11. Allow input of dimensions

    We want Shipstation to have the capability to accept direct input of dimensions from a Cubiscan device. Another brand of this type machine is called QubeVu. We would want it to function just like input from a USB scale. Most of these devices are paired with a digital scale so we would like to put a package on the device and have the weight and the package dimensions automatically fill.

    1 vote
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  12. Ability to edit "sold to"

    As a gift company, we often have different buyers and recipients... It's difficult to do things that can't be edited and whole orders have to be deleted and re-created to edit one thing.

    1 vote
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  13. Making Filters more useful! especially for those printing shirts

    I wanted to create a filter that will search not "ALL of the following criteria." but ANY of the following criteria, I am selling shirts and lets say I want to filter GRAY T-shirt, I want filter to search in item TITLE, Item SKU, Item Options, and provide results for any of those, in that case you would get all possible results.

    3 votes
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  14. Filter by EXCLUDING a certain tag

    We need the ability to filter orders by EXCLUDING certain tags. For example, we have a tag called "order approved" and another tag called "sent to production". We do custom work that requires a proofing process, so when an order is approved by a customer, we apply the "order approved" tag. Once our team begins production on an order, they apply the "sent to production" tag. We would really like to be able to filter all of our open orders by showing all orders with "order approved" tag but EXCLUDE all orders that have both the "order approved" and "sent…

    1 vote
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  15. Add a filter for not scanned shipment status

    In the area showing in the picture, there are already filters corresponding to different tracking status. But there is one missing.

    Add another icon with the question mark "?" to apply filter to list just the ones which are not scanned yet. Looking through the list by date, we can check to make sure we don't miss shipment for too long and post office scan all our drop offs.

    3 votes
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  16. Add a column that shows ongoing average shipping cost

    Add a column which shows the ongoing average cost to ship a product to quickly calculate what prices to set your products on the various marketplaces. Since many sellers advertise free shipping, a simple calculator like function that can do several things like subtract marketplace fees, average shipping cost and other costs associated for fulfilling an order. You could then arrive at a pretty good idea of what your net profit is for a certain product and adjust product prices from there. With that information, Shipstation could also give you a pretty close number for your total net profit based…

    1 vote
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  17. "No email" option for specific orders

    In automation, and in bulk actions I am not allowed to select "dont send email" on shipment and delivery notifications. I want to select specific rules where customers do not get emails.

    3 votes
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  18. Alerts for shipment delivery exceptions

    Recently we had a package that was returned to sender. The tracking information shows that we received the package, but we believe the package to be lost.

    Our team had not been regularly checking the delivery exceptions tab of the shipments page, so this order went into the error state without us knowing about it.

    If we could choose to turn on alerts when orders go into the delivery exception state, our team could have investigated and addressed the issue much sooner.

    3 votes
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  19. Add a column for Return Reason in the Returns export

    The Returns CSV export doesn't include a column for Return Reason. It should!

    2 votes
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  20. Allow for the reordering of my custom packages so they appear in a better order in the pulldown

    Allow for the custom packages we enter in to be reordered in the setup page on the website so that when you go to use the pulldown menu they are In a an order that aids the workflow. Right now if you add a box in and then another poly mailer to your shop later, it simply orders them in the order that you entered them. To change this, you need to delete the items and retype everything.

    1 vote
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