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  1. View/Expand my Sales By Store report or have a Sales By Store graph/diagram

    Hello, I wonder if there is an easy way to view my Sales By Store report or graph/diagram? In your old version you used to show the daily sales by store in a multi-colored graph, and it was a very useful feature. Now you have just a "Sales by Store" summary under Sale Trends view, but I'd love to be able to expand it, view sales by store by date, and also view more than 5 stores.

    1 vote
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  2. Shipping Cost report needs to be fixed for Single order Multi box Shipments.

    Shipping Cost report needs to be fixed for Single order Multi box Shipments.

    Currently when Shipping Multiple boxes for one order, the report multiplies what the customer paid, by the number of boxes that where shipped.
    For example, if customer paid $50 for shipping and the order was shipped in 5 different boxes, the " Shipping Cost Report" adds $50 five times, and reports that $250 was paid in shipping. So in this case "Shipping paid" is off by $200.

    The other thing the "Shipping Cost Report" does, is that it wrongly calculates the difference of what the customer paid…

    3 votes
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  3. Repeat Customers vs New

    Ability to generate a report, based on set timeframes (1 month, 1 year), that displays a chart of new and recurring customers.

    5 votes
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  4. POSTAGE BALANCE

    POSTAGE BALANCE
    As a Stamps.com customer for over 10yrs the postage balance is always displayed on the bottom of the home page. Can you do this also? the current (live) postage balance visible on home page or somewhere easy to see. Right now I can't see our postage balance unless I create a label.

    1 vote
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  5. Weekly digest date change

    Weekly Digest reports should run from a Monday - Sunday Not a Saturday to Sunday

    3 votes
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  6. RMA

    Tying RMA's to original order numbers is very important for our business. Currently there does not appear to be an easy way to report on this. I would very much like to be able to have a report.

    4 votes
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  7. Add Customs fields to Export Order Line Items

    Add Customs Fields (Customs description, quantity, value, etc.) to Reports > Orders > Raw Data. Should be included on Orders > Other Actions > Export Orders & Export Order Line Items

    3 votes
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  8. Overview / Insights

    Simple tweak: On the Overview / Insights page, bottom right is Sales by Store. They only show in $ sold. Please add NUMBER of orders. Also, make this page much more useful by allowing us to customize it. Add / remove widgets as needed.

    1 vote
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  9. I need a Cost of Sold Goods Report

    I need a report that will have the average cost for each item and quantity sold within a certain time period.

    3 votes
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  10. tracking statuses

    We would like to have the ability to run a report, where we can see the Shopify Order #, Tracking # and Tracking Status (ex: In Transit, Delivered, etc).

    1 vote
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  11. Automatically notify when late delivery

    Would be great if there was a way that ShipStation could notify us whenever a package is late. This way we know when USPS or UPS aren't within their guaranteed time window (i.e. UPS One-Day or USPS Express, etc) so we can request a refund from that carrier.

    18 votes
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  12. World Map in Insights

    For non-US retailers. Only having a US/State based insight map is a tiny part of the story.

    It's a big wide world out there. Can we please also have a world map for sales by country?

    1 vote
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  13. daily report of shipper orders

    it will really helpful, if we could create a automation rule, to receive daily email digest for shipped orders report with option to select all or by store wise

    1 vote
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  14. turn off weekly digest report for secondary users

    for many companies out there, this data displayed via the weekly digest, is privileged information, that certain, nod-administrative level staff should not be privy to.

    While non-executive level employees, don’t have access to the financials and have no idea what our overhead is, and don’t see the whole picture, they are nonetheless emboldened to make demands.

    1 vote
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  15. Better reporting/data exports on multi-package shipments

    Right now it's impossible to export the dimensions and weights of each individual package in a shipment that contains more than one package.

    This would be extremely useful information to have as it would help track usage rates of specific box sizes, which in turn would allow for better forecasting when deciding what the right number of boxes to reorder is.

    3 votes
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  16. insight (Under Operations) Shipping cost need to included insurance paid and return shipping cost.

    it would be nice for Insight/Operations to show shipping cost that included the Insurance paid and return shipping paid. since we used lot of insurance for our package it would be easier to use for tax purpose. (tax time we need all shipping cost)

    1 vote
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  17. More specific Activity Log, sync errors ...

    "An error occurred attempting to update orders: Input string was not in a correct format. "

    Which input string?
    Which order number?

    Super lazy error logging here guys. Is it that hard to display the input or at least the order number in question?

    Now I have a 1000 to 1, needle and haystack, who-dun-it on my hands ... THANKS!

    Wish me luck on my blind search!!

    1 vote
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    Hi @Drew, thank you for bringing this up! We will look into this error message and how to make it more clear. In the meantime, please chat in with our folks here or open a request via our help center (help.shipstation.com) so we can dig in and help resolve the issue you’re seeing.

  18. received

    Presently we have no way of knowing a package made it to the post office or fedex. Once the label is created we see an airplane icon but that does not mean it is in transit. We have a problem of loosing a label before the package goes out and we have no way of knowing it never made it to the carrier. Can you write a function to query the carrier and set a flag that is displayed called "received by carrier" ? This is a much needed filter for our fullfilment process.

    6 votes
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  19. insights

    Insights/Overview: would be nice to see sales month after month. I tried to see that over the past year, not useful data. right now too much data smooshed into too little space, can't see anything useful. Also, add date ranges of "Last Year" & "All Time".

    1 vote
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  20. Report showing products in transit to my warheouse via return shipments

    I'd love to see a report that shows me the products that are in shipment to my warehouse via return shipments. This will be super helpful in calculating the inventory I need to order from my suppliers by giving me a more accurate picture of my OHB and my soon to be OHB.

    3 votes
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