Product Feedback & Fresh Ideas

Discuss your business challenges with other users and come up with new ideas to get ship done.
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  1. Add "Product Total" to the available choices for creating Filters

    There are almost 50 options for filtering and none of them are Product Total, despite this being one of the fields in the order details. The reason that Product Total is more useful than Order Total is that it shows the cost before taxes. I would like to create a filter based on product price and I cannot do this because as soon as tax is applied the filter no longer works. There are different taxes applied depending on the state so it's not really feasible to create a filter for each of the possible totals with tax. I've discussed…

    3 votes
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  2. Shipment Automation should include Product Group for multiple items

    I know we, like many other sellers, have many item types that have color/design variations, but are otherwise identical. I frequently have buyers who purchase multiples of an item, or several colors, or particular combinations to make a set. In the Shipment Automation I know for setting product automation, there is an option for Product Groups, with the examples given of Hats and Shirts, since each of those would ship identical, regardless of color/design. So, that's essentially what I'm wanting to do, instead of having Item Sku as the qualifier criteria, have Product Group, but that isn't a listed option.…

    5 votes
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  3. Adding ITN to UPS Shipment

    Hi Shipstation Developers- Please make adding an ITN to a UPS shipment as easy and straightforward as adding ITN to USPS shipment. I have attached a photo of what the USPS ITN field looks like (red arrow) in the customs section of an order. This field is not available for UPS shipments for some reason.

    (FWIW, I spent much time with a member of your support team chatting and emailing about this issue already and didn't really get anywhere. The rep was helpful but unfortunately their proposed workaround of adding the ITN to the 'ITN/Tax ID or USPS' line in…

    3 votes
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  4. Print 2 Copies of SAME Packing Slip on One Sheet

    I know this has been brought up before, as far back as 5+ years ago, but since STILL nothing has been done about it, Customer Service recommended I submit another feedback on it. There are many people (based on upvotes and replies) who have instances where printing 2 copies of a packing slip is necessary. This could be where one copy goes to the customer and one is retained for records, or one is sent in order shipment and a copy is sent to a separate billing/administration address, etc. Currently, the ONLY way to accomplish this is to generate a…

    1 vote
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  5. Package delivery report

    An option to create a report that could be run daily/weekly that shows delivery status of packages would be very helpful.
    If there is a way to do this now we haven't been able to find it.

    11 votes
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  6. Kilogrammes

    Can we have Kilogrammes (Kg) added in a shipping weight type

    8 votes
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  7. Customizeable Labels/Barcodes for Order Items

    If Shipstation would allow me to add a label to each item in an order and allow me to customize that label I could manage most of my production using just Shipstation.

    For example if I sell a wallet and a shirt in an order, the wallet and shirt would each have a label that I could print out and stick to the item during production.

    The label could include: Total number of items in the order (Item 1/1, Item 1/3, etc), buyer name, sku number, order number etc etc.

    This would allow me to use shipstation as production software…

    5 votes
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  8. Ship to Address Hyperlink to Order History

    I would like a feature to open an order, click the ship to address, and be directed to all order history to that address. We often need to audit for duplicate, or fraudulent shipments to the same address. Currently we have to open another window and Search Orders for the Ship to Address to see shipping history. Thank you!

    3 votes
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  9. Add SHIPPING PAID TOTAL attribute to automated email templates

    I am working with a 3PL that requires constant confirmation to individual clients about which orders have been received and which orders have been shipped.

    Currently, there is no way to attach a SHIPPING PAID TOTAL attribute to an email template. This would allow me to automate communication involving a critical piece of invoicing information for a wholesale client that ships based on NET15 and NET30 terms without manually sending a summarized export.

    1 vote
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  10. audio alerts for new batches

    It would be great if ship station had an audio alert for when a new batch is completed and ready to be printed. Our Operations team is in a different part of the building than our shipping area, so it would be great to know when a new batch has been generated without having to get up and go check.

    1 vote
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  11. Integrate with Allin1Ship

    I have been using Allin1Ship for some time now and I love their service, however, they do not have a direct integration with Shipstation, this, therefore, doesn't allow me to have access to pricing or any additional benefits an integration would provide.

    They told me they have direct integrations with other platforms and can go to them but I love ShipStation and don't want to leave.

    Now, they are trying to integrate with Shipstation for all of their customers but ShipStation has to approve them first.

    As a customer of both, I would really like to see this partnership happen…

    43 votes
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  12. Allow to sort available box sizes

    just want ability to be able to organize the package sizes or at least allow them to be numerical/alphabetical if not have the ability to simply drag them in the order you want them displayed... not just the order the were created. esp when you have lots of box sizes you want them organized - places that have many box sizes then could easily find the correct box size from a long list of available choices.

    2 votes
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  13. INGRAMSPARK

    Integrate Ingramspark please.

    1 vote
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  14. Applying for an RMA instead of just submitting one without approval

    When a customer creates an RMA through the Branded Returns Portal, it should not be possible just to print the shipping/return label right away. The customer should apply for an RMA, and if it gets approved *then* the shipping label can be printed.
    This would help us gain control over RMA's

    8 votes
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  15. There should be a way to manually change shipments from IN TRANSIT to DELIVERED.

    There should be a way to manually change shipments from IN TRANSIT to DELIVERED. I have packages that have been delivered (confirmed by the recipients) but USPS has "lost" track of them so they are permanently and incorrectly listed as IN TRANSIT.

    3 votes
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  16. Multiple Boxes - Aggregate Shipments -

    Multiple Packages going to the same address currently require an individual entry for each box. When working directly with FedEx or UPS you can do an aggregated shipment, where the weight of all the boxes is combined into 1 entry it's a huge time saver. I have a shipment today 35 boxes, 452lbs. this is 35 entries in your system, with FedEx it's just one entry and 35 labels print. It would be great to be able to use ShipStation for these types of shipments instead of going directly to FedEx.

    1 vote
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  17. wave

    Add connectivity to Wave Bookkeeping as an option to the expensive Intuit service you offer now.

    3 votes
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  18. Schedule hours to print

    Add the ability to schedule printing hours. For example, schedule on Ship-station that you can only print orders from 8am until 5pm and the rest of the hours blocked from printing orders.

    1 vote
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  19. Autofill shipping fields in multiple item orders

    We have many products that a customer can choose to order. To remember the dims for this many items wearies me. Standalone Product Detail has all info in which to autofill the fields in the shipping details. It will do this for single item orders. Why is this not available for multiple item orders? I understand USPS will not support this but UPS & DHL can have multiple items. This would be a game changer for my shipping team & I find it hard to believe that we are alone.

    2 votes
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  20. "Order Number" and "Order Date" should be editable

    Order Number and Order Date should be allowed to be editable. There are times when auto-generated number is not desired, or simply a typo was made, and I only realized it after the order has been created. I synchronize ShipStation with QuickBooks, so I'd like correct mistakes before syncing.

    I wish ShipStation could rely on other means of having unique index number for each order and not rely on Order#/Ship Date so they can become editable.

    1 vote
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