I would like a feature to open an order, click the ship to address, and be directed to all order history to that address. We often need to audit for duplicate, or fraudulent shipments to the same address. Currently we have to open another window and Search Orders for the Ship to Address to see shipping history. Thank you!

I am working with a 3PL that requires constant confirmation to individual clients about which orders have been received and which orders have been shipped.

Currently, there is no way to attach a SHIPPING PAID TOTAL attribute to an email template. This would allow me to automate communication involving a critical piece of invoicing information for a wholesale client that ships based on NET15 and NET30 terms without manually sending a summarized export.

It would be great if ship station had an audio alert for when a new batch is completed and ready to be printed. Our Operations team is in a different part of the building than our shipping area, so it would be great to know when a new batch has been generated without having to get up and go check.

just want ability to be able to organize the package sizes or at least allow them to be numerical/alphabetical if not have the ability to simply drag them in the order you want them displayed... not just the order the were created. esp when you have lots of box sizes you want them organized - places that have many box sizes then could easily find the correct box size from a long list of available choices.

Integrate Ingramspark please.

When a customer creates an RMA through the Branded Returns Portal, it should not be possible just to print the shipping/return label right away. The customer should apply for an RMA, and if it gets approved *then* the shipping label can be printed.
This would help us gain control over RMA's

There should be a way to manually change shipments from IN TRANSIT to DELIVERED. I have packages that have been delivered (confirmed by the recipients) but USPS has "lost" track of them so they are permanently and incorrectly listed as IN TRANSIT.

Multiple Packages going to the same address currently require an individual entry for each box. When working directly with FedEx or UPS you can do an aggregated shipment, where the weight of all the boxes is combined into 1 entry it's a huge time saver. I have a shipment today 35 boxes, 452lbs. this is 35 entries in your system, with FedEx it's just one entry and 35 labels print. It would be great to be able to use ShipStation for these types of shipments instead of going directly to FedEx.

Add connectivity to Wave Bookkeeping as an option to the expensive Intuit service you offer now.

Add the ability to schedule printing hours. For example, schedule on Ship-station that you can only print orders from 8am until 5pm and the rest of the hours blocked from printing orders.

We have many products that a customer can choose to order. To remember the dims for this many items wearies me. Standalone Product Detail has all info in which to autofill the fields in the shipping details. It will do this for single item orders. Why is this not available for multiple item orders? I understand USPS will not support this but UPS & DHL can have multiple items. This would be a game changer for my shipping team & I find it hard to believe that we are alone.

Order Number and Order Date should be allowed to be editable. There are times when auto-generated number is not desired, or simply a typo was made, and I only realized it after the order has been created. I synchronize ShipStation with QuickBooks, so I'd like correct mistakes before syncing.

I wish ShipStation could rely on other means of having unique index number for each order and not rely on Order#/Ship Date so they can become editable.

On pick sheet needs column for UPC

Can you please create a button
"Launch ship connect on startup"

It's a pain in the the but to open ship connect every time we log into shipstation.

With the exact same information in the mobile app and online, I get different shipping costs. The app is incorrect and shows a much lower cost than the actual. Image attached. I often use the app when pricing merchandise and just realized how wrong it is. I greyed out the ship from but they are the same.

When I change any of the options in the Optional section (except the package size) it resets anything I changed in the Required section. Very annoying as we always start from the top down.

I'm finding that I constantly need to be force closing the app and reopening it. Sometimes it hangs when refreshing orders, and sometimes when just using the calculator but it happens almost every time i open the app that has been open previously.

Why oh why is your weekly digest in dollars!!

Surely you are catering to countries outside of the US!

Please could you look into this.

Hi,
Please allow us to print custom messages on First class mail letter, which helps us to instruct the mail clerk that "no machinable surcharges are paid".