Add [Buyer Name] to the Shipping Label Message
Since the majority of our packages are gifts, and since the gift recipient didn't order anything and isn't expecting a package they might refuse delivery. However, if the package recipient sees the Buyer's Name on the shipping label message they know who sent the package and will accept it. Thus in custom field 1, I would write "Purchased By", and in custom field 2, I would select [Buyer Name].An alternate enhancement would be to put the Buyer's Name in the return address section but since there is no way to automate and change warehouse info with the Buyer's name and address, the easiest addition is just to allow [Buyer Name] as one of the shipping label messages.
Hey everyone, thanks for bringing this up! Go ahead and head over to your printing settings and click on “Document Options” for labels. You’ll see “Buyer Name” in the label message list.
If you have any questions, please chat in with our folks or submit a request.
1 commentComments are closed
This is exactly what we need as well! We ship packages to storefronts that then fulfill the orders for certain customers, and it would be outstanding to have the option to include the [Buyer Name] and [Recipient Phone] as custom Shipping Label messages. Doesn't seem like it would be too difficult to implement either...