Previously shared feedback and ideas

Ship from location defaults to store I am shipping from

I have several stores and would like to know if there is a way that when I click on an order it automatically shows its being sent from that store. Many times I forget to change the ship from location and the store the item was purchased in shows ( to the customer ) it was sent from a different store/location.

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Eric Haber Insulation Tools shared this idea  ·   ·  Admin →
completed  ·  AdminShipStation (Product Owner, ShipStation) responded  · 

Hi, thanks for sharing! You can do this by using automation rules.

Head on over to settings and then automation rules. You’ll set up rules to say “If the store equals… then set ship from location”.

This way, every time an order imports from a specific store, your automation rules will automatically set that up for you so you don’t need to do it every time! If you have questions, please reach out to our folks here at

or take a look at our help article here:


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