Idea Archive

In order to highlight the most recent and active ideas, we are now using Product Feedback & Fresh Ideas! Please submit all of your feedback and ideas there!

All users will continue to have access to this forum through the bottom righthand navigation menu; please feel free to comment here to bring our attention back to an idea so we can revisit it.

  1. Create new customer order ID for Amazon orders

    Can we get a customer order id number for amazon orders? Shipworks
    was fantastic with this and made it to where we only had to search a 5
    digit number instead of xxx-xxxxxxxx-xxxxxxx.

    -requested by Red Planet Trading

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Thanks so much for your feedback on how we can improve ShipStation for your business. We look here to learn about common obstacles for our users so we can work on solutions. In order to prioritize the most active suggestions, we are closing this request. If you’d like to give this request another chance to gain traction from other users, feel free to collaborate with others on similar requests. Or resubmit your request in a way that gets other users on board! Thank you! ShipStation

  2. Foreign Characters in emails

    Although they are correct within ShipStation and they print correctly on the customs forms, when the email to the customer is generated, any foreign characters in their address ends up a jumbled mess. Please fix. I get frantic emails from customers saying that I've got their address wrong.

    For example:
    München = München
    København = København

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Thanks so much for your feedback on how we can improve ShipStation for your business. We look here to learn about common obstacles for our users so we can work on solutions. In order to prioritize the most active suggestions, we are closing this request. If you’d like to give this request another chance to gain traction from other users, feel free to collaborate with others on similar requests. Or resubmit your request in a way that gets other users on board! Thank you! ShipStation

  3. A picture of the product in "Products" view

    A picture of the product in "Products" view will make it easier to identify!

    29 votes
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    10 comments  ·  Product Management  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for bringing this up! We’ve reviewed your idea and the overall user feedback and are closing your idea to give your votes back since there hasn’t been any activity here in awhile. This allows everyone to use their votes on other ideas. The input you gave is still on our radar and your insights are greatly appreciated.

  4. Add "Apply" button to Customs tab

    When editing customs info under the Customs tab in the "Order Information" sidebar of the orders screen, it rarely saves the info I add manually, unless I open the "More Customs Declarations" option and click apply. If you could just add an "Apply Changes" button to manually save that info, it would save a lot of time!

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Thanks so much for your feedback on how we can improve ShipStation for your business. We look here to learn about common obstacles for our users so we can work on solutions. In order to prioritize the most active suggestions, we are closing this request. If you’d like to give this request another chance to gain traction from other users, feel free to collaborate with others on similar requests. Or resubmit your request in a way that gets other users on board! Thank you! ShipStation

  5. Custom Product IDs that you can print on the shipping label or reports

    Although using SKUs is nice, it would be good to be able to assign custom product IDs for each product that could be printed on reports and shipping labels. This is especially useful for Amazon products where SKUs can never be changed once set.

    9 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there! Thanks so much for your feedback on how we can improve ShipStation for your business. We look here to learn about common obstacles for our users so we can work on solutions. In order to prioritize the most active suggestions, we are closing this request. If you’d like to give this request another chance to gain traction from other users, feel free to collaborate with others on similar requests. Or resubmit your request in a way that gets other users on board! Thank you! ShipStation

  6. Integration with Shopatron

    the ability to integrate with Shopatron eCommerce. They have a server side apihttp://ecommerce.shopatron.com/

    27 votes
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    Thanks for the update and bringing this to our attention!

    Since we do not have a direct integration with Shopatron, and this has been acquired by Kibo Commerce, we do not have any plans for a direct integration with Kibo Commerce. We are closing this idea to give all of the user votes back. By doing so, this allows our users to vote on other ideas and will help us to prioritize the most active ideas within the forum.

    We appreciate all of your feedback and insights.

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